TABLE OF CONTENTS
2016 Issue 4
FBS Board of Directors
Wray Hutchinson Chairman Mark Jones Vice Chairman Jenny Beaudoin Director James Bitzonis Director Brian Carmody Director Steve Grube Director Roz Mallet Director Larry Podlager Director Karim Webb Director Christy Williams Executive Director
FBS Editorial Board
Kristi Keith-Hoffman Editor-in-Chief kristik @ myfbsonline . org Jessica Loeding Managing Editor jessical @ myfbsonline . org Christina Cannon Communications Manager christinac @ myfbsonline . org Advertising Sales Jeff Reynolds Director of Business Partner Relations jeffr @ myfbsonline . org Design and Layout Kristen Thomas KT Graphic Design ktgraphicdesign @ gmail . com
TABLE OF CONTENTS
ON THE COVER
The FBS Business Summit made its return to Las Vegas this year . The event brought together franchisees , corporate partners and system suppliers . FBS Board Chairman Wray Hutchinson , left , and Vice Chairman Mark Jones , second from right , welcomed keynote speaker James Damian , chair of the Buffalo Wild Wings ® board , and BWW EVP , President of North America Judy Shoulak . Turn to page 26 to see more from the FBS Summit .
COLUMNS
2 Chairman ’ s Column
DEPARTMENTS
4 |
FBS Member News |
16 |
Team Up for Kids™ |
17 |
Recognitions |
19 |
Event Calendar and New Store Openings |
21 |
Franchisee Spotlight |
FEATURES
20 Meet the Chief Financial Officer : Alexander Ware 22 Meet Your New Board Members : Jenny Beaudoin and Larry Podlager 24 Spotlight on 114th Congress : Rep . Bruce Poliquin ( R-ME-02 ) 26 2016 FBS Business Summit : Blazing Forward
34 Service Excellence : The Leadership Factor by Dennis Snow , Snow & Associates
38 Social Media Offers FBS Members More by Anna Streetman , FBS e-communications coordinator
40 How the Incoming Administration May Impact Labor and Employment Issues by Douglas H . Duerr , Elarbee Thompson Sapp and Wilson , LLP
42 Don ’ t Miss Out on the Benefits of Section 179 contributed by Mize Houser & Company P . A .
44 Three Methods for Being an Effective Personal Adviser by Dan Coughlin , The Coughlin Co .
46 Retention 101 : How to Re-Recruit Your Team Members Every Shift by Jim Sullivan , sullivision . com
DIRECTORIES
18 |
Associate Member Listing |
48 |
Advertisers Guide and Editorial Calendar |
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