The SCORE 2016 Issue 3 | Page 35

NRA and State Partners Launch Local Political Engagement Program in Key Metro Areas T he National Restaurant Association (NRA), in partnership with its state affiliates, has launched a multimarket engagement program designed to reposition the industry at the local level and establish the infrastructure needed to protect the industry, strategically engage restaurant and hospitality leaders, and change the role the industry plays in their local communities. The impetus for the new program stems from the past few years during which restaurant operators and franchisees have seen a growing percentage of legislative and regulatory issues play out at the local level of government while Washington remains gridlocked. Conversely, it is the level of government where the business community is generally the least organized. While operators and franchisees have strong representation in Washington, D.C., and in most state capitals, we don’t have the necessary infrastructure and coordination at the local level to effectively protect our business models and brand reputations. Recognizing this reality, the program has three main components that are replicated in each market: Contributed by Jon Simons. SCORE | 2016 Issue 3 • Community Engagement: In each of these markets, the local restaurant industry is working with mayors’ offices and local governments to form sustained partnerships with the city to address key local problems. In some cities, the industry has essentially become a de facto workforce development agency for the city, in others a food recycling partner, while in some a key player in the mayor’s summer jobs program. The key ingredient here is that the industry is offering up its expertise in creating first jobs, workforce development and training, food procurement as well as other areas to help mayors solve problems and, as a result, redefine the role the industry plays in the community. THE • Establishment of a Kitchen Cabinet: The NRA’s goal is to work with local partners to identify and engage a small but nimble core group of active restaurant owners, operators, franchisees or managers to represent the industry and carry our story of opportunity to local elected officials, opinion leaders and other relevant community stakeholders. • Communications Program: The NRA has established in each market a robust internal communications process to consistently keep the group of advocates aware of not only all political, legislative and regulatory developments affecting the local restaurant community but also of community and civic events and opportunities that are appropriate for restaurant industry participation. Additionally, this same platform is leveraged to engage with local media outlets, social media platforms of elected officials and other important community leaders, as well as the general public. The overall strategy is simple. The key to properly managing one’s issue portfolio and reputation at the local level of government is by being “relevant” in the community and being viewed as a community partner and not as an industry. This program is designed to make that pivot and reposition how the industry and restaurant owners are viewed by community leaders so they have greater credibility to talk about the issues that affect them. The program is currently underway in key metropolitan markets throughout the country. The NRA, its state association partners and key industry leaders have been very encouraged by the results so far, and efforts are underway to expand to additional markets this year. What is important about the program is that it is not designed to be a vehicle to organize around an issue or set of issues for a set period of time. It is about implementing a long-term vision of sustained infrastructure to manage the priorities of the industry at the local level going forward. Just as they did by engaging more fully in Washington, D.C., 50 years ago and at the state level 25 years ago, the NRA is 33 leading the way to organize the industry at this level of government to face the next generation of challenges. It is likely a blueprint for other industries to follow. If you’re interested in learning more about the program, please contact Jon Simons at 202-331-5907. S