The SCORE 2015 Issue 3 | Page 7

MEMBER NEWS Four M Holds Quarterly Drawing for Employees of the Month to Win $1,000 E mployee recognition programs are a powerful way to reward your staff for their efforts. These programs build loyalty and reduce turnover, while at the same time improving systems, reducing waste and increasing customer satisfaction levels. Buffalo Wild Wings® has implemented a tried and true tactic with its Employee of the Month program. Four M Capital, LLC has taken part in the Employee of the Month program for years. Each month, the program aims to reward hardworking and dedicated team members by recognizing one Front-of-House and one Heart-of-House/ kitchen employee that possess those qualities. However, Four M Capital made a modification to the program at the start of 2015 that has seen powerful results. The modification? Pooling all of the Employee of the Month winners per quarter into a raffle format for a quarterly $1,000 grand prize. If a team member is selected as the Employee of the Month, their name is put on a plaque in the Front-of-House and they are entered into a lottery to win the grand prize. At the end of each quarter, a winner is randomly selected. “It is a feel-good program and the amount of money can actually have a real impact on the recipient. Our last winner was shaking and came to tears because this money will help her to buy the books she needs for her next semester at college. It feels great to give that something extra to a deserving individual,” said James Bitzonis, president and CEO of Four M Capital. Regional Manager Paul Alcazar (left) and general manager Bill Shnipper present Palisades, New York, location team member Neschmy Arbarca with the $1,000 check she won from a quarterly grand prize lottery drawing of Employee of the Month recipients. “It is a feel-good program and the amount of money can actually have a real impact on the recipient.” 5 SCORE | 2015 Issue 3 THE There are many qualities to take into consideration, but above all, Four M looks to reward true brand ambassadors that wow guests and produce a great product from the kitchen. However, according to Bitzonis, “It becomes hard to choose just one team member each month as we have many dedicated individuals.” For those wishing to implement a similar practice in their own companies, Bitzonis advises having your general managers submit names to the regional managers each month so that you can receive one consolidated email each quarter. S