The SCORE 2015 Issue 1 | Page 14

Board of Directors Continued from Page 11 $ off-shore ocean sailor; I like to scuba dive with sharks; I am quite shy and tend to conceal my feelings! JAMES BITZONIS Title: President Company: Four M Franchising Number of Units: 15 Year entered the system: 2004 What are three things people would be surprised to learn about you? I am a Dallas Cowboys fan; I am also a Corner Bakery franchisee; I have hit a home run in Yankee Stadium and thrown a touchdown pass in Giants Stadium. JIM CARMODY Title: Vice President Company: JK&T Wings, Inc. Number of Units: 40 Year entered the system: 1994 In your opinion, what is the most valuable benefit franchisees receive as a member of FBS? The power in numbers we bring collectively. GERALD F. FRANKLIN JR. Title: Director of Solutions Company: Franklins Management of Cleveland, LLC Number of Units: 3 Year entered the system: 1993 How/why did you get into the system? It’s a long story, but my love of sports and the restaurant business sure helped. Our market definitely had a need for a great, sports-themed restaurant. What is your favorite thing about the brand? I love the atmosphere during the big games. What do you look forward to accomplishing while serving on the board? I want to help the franchisees cut costs, lower expenses and reduce risks associated with their business. In your opinion, what is the biggest challenge currently facing franchisees? Implementing new technology at 2015 Issue 1 | THE SCORE 12 affordable costs while ensuring return on investment. In your opinion, what is the most valuable benefit franchisees receive as a member of FBS? The vast resources available and tremendous knowledge of our members. How/why did you get into the system? How/why did you get into the system? My business partner, Kent Ward, walked into one in Cleveland, Ohio. What is your favorite thing about the brand? It continues to evolve and not get stale. What do you look forward to accomplishing while serving on the board? Making sure we can serve our fellow franchisees as we all grow and go forward with our own business ventures. In your opinion, what is the biggest challenge currently facing franchisees? We all face the same challenges so it’s nice to be able to communicate with each other as we go through them. I also think being able to get feedback from those that have had similar issues helps offer some direction. My father was the landlord for the first franchise and since we were looking to open a business together, it seemed like a great opportunity to open one of our own restaurants. What is your favorite thing about the brand? It is always fresh and lively. We specialize in having fun no matter the age of our customer. What do you look forward to accomplishing while serving on the board? Being able to represent all the smaller franchisees and making sure they have a voice in the organization. In your opinion, what is the biggest challenge currently facing franchisees? Driving dollars to the bottom line in addition to keeping the concept inviting and ahead of the competition. In your opinion, what is the [