The Master Painter Australia - April 2016 Vol. 1 | Page 34

THE MASTER PAINTER AUSTRALIA

034

INSURANCE

Low emissivity glass
Low Eglass or Eglass Claims

We at MGA Insurance Brokers have recently had several claims for damage
to Eglass and believe this should be bought to the attention of the painting
industry. Whilst these claims have been covered to date they could have been
avoided by simply establishing if Eglass was used on site. So what exactly
is Eglass and what does it mean to the painting industry.
Eglass is a coating on glass which is usually applied to the external
facing side of the glass. Its intention is to prevent heat in the form
of infrared radiation from getting into a property, while preventing
indoor heat from escaping. There are however no distinguishing
markings or labeling to separate Eglass from the appearance of
normal glass.
So how has this affected our clients, when cutting in we
understand that it is common practice to use a razor to
remove paint from glass. With Eglass however this is
not an option, as soon as the coating is removed the
glass has to be replaced entirely. On several sites
our clients have not been aware of this product and
unfortunately suffered a claim as a result of what
appeared to be harmless practices.
We would recommend that you simply ask the
owner or builder of the property if Eglass has
been used as part of your due diligence. If so
determine an appropriate method of cutting
in on the glass panel.

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