The Landlord Magazine | Page 8

FEATURE PIECE CONTINUED... I remain clueless to the landlord demographic I'll be subjecting my dreary drivel to, but I'm hoping for a broad platter of eyes and ears, attached to both the experienced and the new/prospective. But mainly the latter, because I want to disclose a part of the landlord manual that rarely gets exposure, which I find strange, because it's probably one of the most damaging and uninspiring aspects of being a landlord. Perhaps it's not “good business” to discuss anything beyond the financial rewards and pitfalls. "My customer service skills are borderline nonexistent. i'd probably make them pay a penalty fee for the inconvenience!" " I want to disclose a part of the landlord manual that rarely gets exposure, which I find strange, because it's probably one of the most damaging and uninspiring aspects of being a landlord" STEAMING MESS While the experienced might be able to relate, I'm hoping others will become enlightened by what I have to share. Needless to say, a handful will walk out the door before the show is over and demand a refund because they never signed up for this steaming mess. I'll leave the management to deal with that disgruntled mob, because my customer service skills are borderline nonexistent. I'd probably make them pay a penalty fee for inconveniencing me with their whimpering drones.