Woman: P I K E …right…thank you Mr. Pike and…could you please send us a letter
to confirm the reservation?
Man: yes sure I’m…I’ll send one tomorrow morning
Woman: O.K. Mr. Pike is there anything else I could do for you?
Man: No
thank you very much
Woman: Thanks for calling Mr. Pike
Man:
Woman: goodbye
Task 6
This is a role play activity. Work in groups of four. Your teacher will give
you a role card with information about what to do. Study your role
carefully before starting the activity.
Task 7
This is a confirmation letter which a hotel receptionist received from a
client a couple of days ago. Read it and fill in the table below.
The Hilton Hotel
17 Enfield Court,
Enfield Road
Twickerham
Middlesex MY6 3PQ
Ross Wool Mills
Glenross
Edinburgh
10th October 2003
Dear Sir,
I’m writing to confirm the reservation of a d