Results and Conclusions :
• Provides an understanding of the current and future telehealth efforts within the organization and how those contribute toward developing telehealth services .
• Presents the importance of a structured telehealth program for achieving the corporate strategic population health objectives
• Provides an overview of the telehealth services and their effectiveness as a business line , both now and in the future
• Identifies industry impacts including market and competitive analysis
• Defines a financial model for the telehealth program
• Presents a strategy for implementing a comprehensive telehealth program across Palmetto Health .
The poster will present key components of developing a telehealth business plan and strategy , including : defining a business model , funding a telehealth program , developing a Pro Forma and establishing strategic building blocks .
13 . Telehealth : Lowering Readmission Rates , Raising Patient Satisfaction Lee Horner Stratus
Background : Stratus has developed a powerful Telehealth Readmissions Program in an effort to eliminate inpatient readmissions and assist in delivering better outcomes . The program has adopted a strategy that works by getting to the real challenges once the patient leaves the hospital . It has a workflow that allows you to monitor a patient ’ s recovery over the 30-day requirement . It is designed for the patient to have access to the support team of the healthcare provider from the comfort of their own residence . It provides visual confirmation of medications , doses , patient visual behavior , and compliance along with allowing for patient Q & A within a secured video setting . This program has proven to reduce cost and avoid re-entry into the hospital , which in return has shown tremendous saving to the healthcare provider .
Methods : The program includes video conferencing and a workflow program , allowing you to monitor patient recovery . Every call placed is encrypted automatically from end-to-end . Private HIPAA compliant calls can be made over public Wi-Fi and 4G connections , providing visual confirmation of medications , doses , patient visual behavior , and compliance , as well as an opportunity for patient Q & A within a secured video setting .
The program provides direct access to SMS via mobile devices and appointment cards , with the ability to review discharge paperwork , medications , doses and Q & A as well as schedule follow up appointments for virtual consults .
Results and Conclusions : The program ’ s strategy has proven to reduce cost and avoid re-entry into the hospital and in turn show tremendous savings to healthcare providers . This is an ideal solution for health care providers looking to greatly reduce hospital readmissions while increasing level of patient care .
14 . MHealth Device Implementation in an Academic Medical Hospital : Lessons Learned John Larsen , MBA , PMP
University of Utah Hospitals and Clinics , Department of TeleHealth
In the last year , the University of Utah spearheaded an initiative to identify , evaluate and deploy pilot MHealth programs to provide for remote patient care using technology . In our trials , we learned much about how to evaluate and deploy these devices and what is likely to be a barrier to success . We will share these principles with the results from our program .
15 . DirectDerm : Full Service Specialty Care Ivy Lee , MD , David Wong MD , Marilyn Loy DirectDerm , LLC
Background : The physician shortage and maldistribution limits patient access to specialty care . This is especially true in dermatology where both insured and uninsured patient experience multi-month waits that impact both morbidity and mortality from skin diseases . Store-and-forward teledermatology is an innovative , validated means to significantly improve patient access and , when integrated into healthcare systems , can provide high quality , cost-effective skin care . DirectDerm ( DD ) collaborated with the Health Plan of San Joaquin ( HPSJ ), a California Medicaid program , and integrated its store-andforward teledermatology platform to provide teleconsultations and teletriage in addition to staffing a procedure clinic for patients who required in-person dermatology care .
Methods : A retrospective claims study evaluating access and utilization ( claims / charges from office visits and pharmacy ) and retrospective chart review evaluating physician-assessed improvement as a proxy for clinical outcome .
Results : HSPJ found that their DD-treated patients averaged charges of about $ 132 / case while their conventional dermatology-treated cases averaged roughly about $ 397 / case . This represents a reduction of roughly 65 % in charges per case . While DD physician charges were similar to those of conventional dermatologists seeing patients in office visits , DD patients had dramatically lower pharmacy charges . HPSJ also found that roughly 90 % of cases treated with a DD consulta-
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