Solitics case study August 2020

CASE STUDY Solitics assists Delasport and provides real-time data management capabilities that enable exponential growth THE COMPANY Delasport is a software company that delivers a one-stop-solution for iGaming and online sports betting operators, including standalone turnkey solutions on a global scale. THE CHALLENGES Retention and marketing activities did not enable a full-scope process for the huge mass of data available. The company had a divided workflow and was not utilizing a collective channel for marketing activities. Intricate and personalized segmentation based on specific player behavior was not possible. THE OUTCOME 25% 45% Increase of over 25% In total deposits 25% Increase of 45% For their first time depositors Increase of 25% in the customer retention rate leading to substantial growth in the company's NGR and GGR Prior to partnering with Solitics, Delasport attempted collaborations with three other companies, none of which were able to scale with the company’s data growth or leverage it in real-time, leading to cumbersome data overload.