Smart Solutions (issue 3) | Page 13

To accomplish this, they’ve developed unique School Growth Workshops, Labs, and Retreats to deliver inspiring professional development for administrators and board members. They can participate in shorter halfday or day-long workshops that focus on practical skills development. These training sessions cover enrollment growth strategies, fundraising strategies, communication skills and protocols, how to survive difficulty conversations, effective talent recruiting and development, social and traditional media strategies, board governance and leadership, marketing tips, and so on. School Growth Labs are one or two days of professional development, with a focus on creating an action plan for high-impact results. The Innovation Lab delivers a strategy canvas and a 90day plan for growth, while the Safety Lab enables mission-driven advances in campus safety and security. For this latter Lab, they teamed up with worldrenowned anti-terrorism experts who have been working internationally on school safety strategies. DRACO GROUP has a wealth of knowledge about safety response and preparation, and they’re collaborating with School Growth to train administrators in order to make their schools as safe as possible. The Innovation Lab guides the school leadership team to more clearly identify their target market(s), enhance their value proposition, understand the key activities and resources to become world-class at serving their families, and consider the key partners in their ecosystem who will be critical allies for success. This Lab culminates in the development of both a 90-day Action Plan and a Communication Plan in which they share the compelling narrative of what they’re going to accomplish in both their schools and their communities. Running throughout these resources and events are the themes of innovation, growth, and development. The world and the education arena are changing, so schools are learning to change along with them. Smart Tuition helps you adapt your tuition management process and is investing through School Growth to help you improve the full scope of your school. Make Bill Payment as Easy as Possible for Increased Family Satisfaction Eric Leiserson, the Senior Research Analyst for FiServ, says, “To improve customer satisfaction, billers should provide easy, convenient payment options, including online banking, mobile, walk-in cash payments, mail, credit, debit, and prepaid cards, and promote e-bill adoption.” 13