Certification gives the customer confidence with regards to quality issues. The customer’s
demands and expectations have to do with product quality and delivery.
“
Certificates will
continue to be
highly attractive.
has coincided with dwindling operations,”
he notes.
“One way to demonstrate this is
THE NETWORK ECONOMY
the certification of environmental, occu-
Olli Kaljala from Bureau Veritas is thinking
pational and health and security systems.”
along the same lines with his colleague:
Flink acknowledges that subcontrac-
quality systems are gradually catching on
Certificates will continue to be highly
tors sometimes perceive the certification
in the shipyards’ supplier network. He
attractive, since many big players’ acqui-
work to be quite demanding and rigid.
notes that as basically all industrial sec-
sition departments are not likely to com-
Still, he argues that the documentation
tors are subscribing to this trend, it makes
mit at all, if the supplier can’t provide
requirements of the new-and-improved
sense that marine is following suit.
the black-on-white. Furthermore, Flink
ISO standards have become more flexible.
“In addition to quality and envi-
observes that large organisations face the
“Assessed as a whole, the new
ronmental standards, also in some cases
challenge of making sure that the subcon-
standards are more business-minded and
standards such as the information security
tractors are being responsible in addition
can really help organisations to boost their
standard ISO27000 may be applicable,”
to being capable;
operations.”
Kaljala says, adding that standards (and
SHOULDERING RESPONSIBILITY
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