Furthermore, Sports and Entertainment is a highly-visible, publicly-focused business that’s a huge part of America’s and families’ traditions.
It’s all about fan engagement brand/patron protection and safeguarding the ownership assets.
It’s also about duty of care, a share industry responsibility, helping to shield the organization from inherent liabilities within the space.
I really enjoy getting out to sporting events, concerns, performances and the like. Given the work Gate 15 does, I tend to always see opportunities to improve some part of a venue’s security activities. Are there certain types of events or venues you focus on and do you think there are types of venues or sizes of venues where security isn’t a concern?
Great question. Security is always a concern whether is a small, mid-size, or billion-dollar building. Conducting a thorough threat and vulnerability assessment of a client’s site is a great way to know exactly where the weak spots exist within the organization.
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Security leaders are not fear mongers but rather we create a heightened awareness through continuing education and career development resources for event staff.
This strategy helps to empower the employee, keying in on their emotional intelligence, increasing job satisfaction, while helping to reduce staff turnover. This way everyone wins: the fans get the best experience possible while being protected by event staff with the highest level of industry training.
USESC’s philosophy is to view the aspect of security from a wide-angle lens. When safeguarding sporting events, the days of the 5 minute huddles with the “yellow jackets” are in the rearview mirror.
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