SCLGLinkJune2016 | Page 12

Retail News leading human technology and solutions provider, continues to make inroads in the various geographies in which it operates, improving its market share and setting new standards for customer satisfaction. Buoyed by its XR Series, which boasts of the world’s first 35-inch curved gaming monitor with the fastest refresh rate, the company notched up a 9.90 per cent market share in the UAE in the quarter ended March, 2016, up from 1.6 per cent in the year-ago quarter. well-balanced choice between image quality, image response time, power consumption and screen size, thus delivering a smooth and immersive gaming experience.” BenQ entered the competitive gaming monitor market in 2006, with a commitment to take eSports to the next level. Ever since, the company has been offering more and more innovative products, and constantly upgrading the whole concept of gaming. In order to deliver a better viewing experience, BenQ moved from 120 Hz monitors to 144 Hz monitors, which provide a new image every seventh millisecond. The refresh rate being better, the gaming experience automatically transcends to the next level. Overall, BenQ doubled its market share in the Middle East in the March-ended quarter, becoming the number four player in the region. The company’s market share also doubled in KSA and Turkey. Qatar, where BenQ entered for the first time this year, regis- The company’s gaming monitors tered a satisfactory performance. range from the XL Series to the RL Series, and the XR Series. Giving details about the compa- Each offers distinctive advantagny’s performance, Manish Bakshi, es, catering to different requireManaging Director, BenQ Middle ments. The XL Series is geared East & Turkey, said: “We are very towards speed and accuracy happy with our performance in for FPS games, enabling profesthe first quarter of 2016. Not only sional gamers to take advantage have we doubled our market share of the super-fast 144Hz response in many regions, our ranking has rate and razor-sharp clarity. also improved significantly. In fact, if we consider Stand Alone LCDM The RL Series focuses on image brands in the Middle East region as clarity and ease of use for RTS, a whole, we now stand at number MOBA and fighting games. It profour in the market. BenQ has taken vides seamless navigation, ungaming to the next level with its inno- precedented control and ultimate vative and revolutionary monitors, comfort for handling the intensity tailor-made for gaming enthusiasts of the competition in every way. interested in hardcore gaming genres. Our gaming monitors offer a The XR Series boasts of the 12 June 2016 world’s first 35-inch curved gaming monitor, with 2000R ultra high curvature (highest in the market), and the fastest refresh rate. With the gaming industry in the Middle East expected to grow to $4.4bn in 2022, BenQ is ready to unleash innovative offerings for serious gamers looking for the ultimate immersive gaming experience. ALSHAYA NAMED DUBAI’S MOST CUSTOMER FRIENDLY RETAILER International retail franchise operator M.H. Alshaya Co. has been named as Dubai’s most customer-friendly retailer in the Department of Economic Development’s (DED) annual Consumer Friendliness Index. T he Index saw retailers from seven sectors honoured by His Highness Sheikh Mansoor Bin Mohammed Bin Rashid Al Maktoum, Chairman of the Dubai International Marine Club (DIMC). Alshaya Group and LuLu Hypermarket were overall leaders in customer satisfaction among the 60 outlets rated by DED for their consumer friendliness. Alshaya won the highest rating in the Consumer Friendliness Index with a total of 85 points in terms of outstanding customer