Re: Summer 2016 | Page 58

Private Investigation The Facts versus the perception An air of mystery (rarely discouraged by the industry) surrounds the working life of a private investigator, fuelled largely by portrayals in film, television and novels. So how realistic are the perceptions? Many irrational storylines depict tales of derring-do and there are occasions when the fiction and the fact collide. Often when operatives are managing situations in real time, especially ‘street work’, there is real reason for them to be on their mettle. All thought is focussed on achieving the end game in a legal and ethical manner and doing so in a discreet and cost effective manner. That requires real experience and considerable confidence. But a lot of work precedes ‘on the ground’ activity, whether that activity is surveillance, deploying undercover operatives or simply making background enquiries in the locale (simply is emphasized because those enquiries are often anything but). The talents required of an investigator are probably obvious: very accomplished personal skills; advanced research and analytical expertise; quickness and readiness of mind and nowadays a high competency with IT. So why are private investigators instructed and by whom? 56 The purpose can be to mitigate risk before an event; (i) Is the company/person I’m sending cash or goods to genuine (due diligence), (ii) my offspring is getting into a relationship with a person I have misgivings about (vetting) (iii) My public profile is important to me. I need early warning of what is being said (reputation management). Or aid in recovering a situation after the event (i) I need to trace a debtor / errant director (ii) where have the ill-gotten gains gone (iii)I need evidence against a wrongdoer. Other areas an investigator will be involved in are specialist rather than general. Nowadays lawyers have disclosure responsibilities and ediscovery and edisclosure research are often within an investigator’s remit. Cyber protection and penetration testing together with computer forensic services are high-end specialisms. Surveillance and undercover deployment rely on experience and absolute confidence as does pure investigation of theft, fraud and other crimes. In the main, investigators are discreetly instructed by lawyers and accountants whose work requires reliable information and intelligence which can be produced in evidence during a legal process. However, other professionals in journalism, public relations, security and risk management often employ the services of an investigator. Of course, services are also available to private clients, especially in personal, familial or matrimonial matters. It has always been prudent to conduct research to consolidate a position prior to taking legal or civil action but with the expansion of the internet it has become even more essential. The ever increasing amount of data voluntarily placed on the internet combined with the modern requirement for transparency around how authorities, companies and individuals store and disclose personal data has fundamentally changed the working practices of the private investigator. Before even considering a deployment in the field a professional investigator will exhaust all avenues of ‘desk-top’ research, including