Re: Spring 2016 | Page 80

Deposit redirection fraud and what we can do to stop it There is no denying that all of us are pleased that the property market continues to remain buoyant, but similarly, is this a dangerous time to buy and sell with the insidious rise in the number of online scams, identity fraud and more recently the ‘deposit redirection fraud’? There has always been a requirement for conveyancers to remain vigilant with a view to demonstrating utmost due diligence and risk assessment, however in the last six to twelve months a new wave of property transaction crime has been knocking on our doors and this time it is targeting not just to the conveyancers but the clients! At the right time the fraudster will impersonate the solicitor’s firm by sending an email...these emails will often look genuine as they will be identical to, or similar to, that of the genuine solicitor 80 So, what is Deposit Redirection Fraud? Conveyancing firms and their clients will often correspond by email in the run up to exchange and completion regarding deposits and completion monies, and will usually exchange sensitive information such as bank details. Deposit Redirection Fraud is where computer hackers will monitor email communications between client and solicitor using high tech programs which detect certain key words. At the right time the fraudster will impersonate the solicitor’s firm by sending an email, convincing clients that they must send their completion monies to an alternative account, offering them a ‘new’ account number and sort code. These emails will often look genuine as they will be identical to or similar to that of the genuine solicitor and quite often the fraudsters will make an excuse along the lines of an audit having to be carried out by the firm as the reason for having to change account details at the last minute. By manipulating the transaction in this way the unsuspecting client inevitably sends their deposit and/or completion monies to this alternative account, only to later discover that their money has been sent to a fraudster and not their solicitor. Not only will the client be left with significant loss but also with a failed completion that will require resolution, often resulting in further loss. Time and time again the industry is seeing reports in the newspapers buyers, sellers and conveyancers falling victim to this type of scam. Needless to say, cybercrime is extremely damaging, not only for the clients who have lost their money but for firms who risk their place on lender panels, risk client confidence in their firm and their ability to maintain the firm insured under their indemnity insurance cover. So, what are firms faced with doing to mitigate such threats? It is necessary for both lawyers and clients to remain vigilant with electronic communication and take the necessary precautions to ensure that these transactions - where large sums of money are passed - are safeguarded. Lawyers need to remind clients never to include account numbers or sort codes within emails and likewise law firms have a responsibility to look after their client’s money and therefore should