Pulse May 2017 - Page 14

26 58 64 22 IN EVERY ISSUE 2 6 15 16 18 From The Chairman Pulse Preview 32 58 ISPA News and ISPA Calendar 60 BY TARA SALAH ELDIN AND BRIANA LEE 20 Member Perspectives: Remède Spa at St. Regis Aspen Resort Maintaining Stability in a Tiny Resort Town Thermes Marins Spa AYANA Resort and Spa BALI Prioritizing Staff to Meet the Changing Needs of Bali’s Tourists Euphoria Wellness Spa Offering Guests the Complete Spa Exerience BY KELLY HEITZ 26 Conversations: Joanna Garzilli Intuition Coach and Author of Big Miracles: The 11 Spiritual Rules for Ultimate Success BY KELLY HEITZ SEE + BE SEEN A Day in the Life: Holly Wydra. Account Development Manager, FarmHouse Fresh BY KELLY HEITZ Pulse Points Member News Success Stories: Nemacolin Woodlands Resort + Jean Kolb, Well by Choice Partnering for the Future BY KELLY HEITZ 64 Ask the Expert: Meik Wiking CEO of the World Happiness Institute and Author of The Little Book of Hygge: Danish Secrets to Happy Living BY KELLY HEITZ 66 67 68 71 72 16 ISPA Foundation ISPA Snapshot Survey ABOUT THE COVER Product Spotlight Social Connections: Lenette Casper President Phytomer Group Brands End Notes Fostering a positive company culture can help improve produc- tivity, retention, and make your employees excited about doing their jobs. May's cover illustrates that a culture of teamwork and trust lead to success. COVER PHOTO © SHUTTERSTOCK 12 PULSE ■ May 2017 71 60