7
PRO INSTALLER SEPTEMBER 2015
PRO NEWS
@proinstaller1
LUMINIUM
Bi-Folding Doors
Slimline Windows
Sliding Doors
Lantern roofs
Aluminium doors and windows
are only a week away
HALF OF ORDERS
NOW PLACED
ONLINE
1 WEEK
2 WEEKS
DELIVERY UNGLAZED
DELIVERY GLAZED
ANY COLOUR
ANYWHERE
IN THE UK
Emplas has announced that more than half
of all of the orders it receives are now placed
online through its Customer Portal.
The figure, based on
orders for the first half
of this year, also reveal
that the majority of
those placing orders
online do so at the end
of the working day or
into the evening.
Jody Vincent, National
Sales Manager, Emplas said:
“There is always still someone at the end of a phone
line for anyone who wants
to talk their order through
before placement, or to
place an order by phone but
we have seen really phenomenal growth in online
ordering in the past six
months.
“It delivers new flexibility outside of ‘normal’
office hours as customers
can order 24/7, giving our
customers time to focus on
sales.”
Emplas launched its online ordering system and
Window Designer in 2013
and its new Door Designer
earlier this year.
Accessed via the manufacturer’s Online Portal, once
set-up, installers simply
have to log-on from any
web enabled device, for
example PC, laptop, tablet
or mobile phone, to access
a secure quoting and order
processing system.
This gives them instant
access to an online ordering portal which allows
them to input a specification, choose glass, hardware and furniture and
then automatically applies
their discounts, to provide
an instant quote. Where an
order is placed installers
get an immediate Order
Acknowledgement.
It also gives installers
ordering online full visibility of the product progress
through the factory. This
extends to Emplas’ own
customer service team, who
can access the same workflow tool to offer real time
updates against customer
deliveries regardless of
whether they are ordering
on or offline.
Slimline Aluminium Bi-Folding Doors, Sliding Doors and
Windows are only a week away.
Your reputation means the world to you and we realise that, therefore it
means the world to us too. Our whole business is built around ensuring you can
deliver Right First Time on your promises. That’s the Night and Day difference
of dealing direct with a trade manufacturer who understands and delivers
what you need, when you need it.
Jody continued: “Rapid
turnaround is part and
parcel of our business now,
installers need that flexibility because as we all know
competition out there is
fierce.
“This system gives installers an element of control
back supporting quick
turnarounds but also giving
them the visibility that they
need to operate effectively
and efficiently.”
Jody continued: “We can
report back to our customers with absolute accuracy
throughout the ordering
process and depending on
where that order is, amend
or adapt it through a single
system.”
For more information visit
www.emplas.co.uk, email
[email protected] or call
01933 674880
Aluminium Bi-Folding Doors, Sliding Doors and Windows
t: 01706 260700 e: [email protected]
www.alufolddirect.co.uk
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