19
PRO INSTALLER OCTOBER 2016
PRO NEWS
@proinstaller1
SCHEME
WINS SEAL OF
APPROVAL
A scheme from fabricator Astraseal has
been nominated as Customer Care Initiative
of the Year at the 2016 G Awards.
Astraseal, which has a
portfolio including the full
range of REHAU windows
and doors, Synseal inline
sliders, vertical sliders and
Global conservatory roofs,
launched its AstraSEAL of
Approval earlier this year.
The business wanted to
highlight the range of value-added services it offers
customers.
As a result of the AstraSEAL
scheme, customers who buy from
the fabricator enjoy an extensive
array of benefits, including a
fast-track remake service, on-site
surveying by a NVQ-qualified surveying team, exhaustive conserv-
atory roof testing, online ordering
and a best price guarantee.
Astraseal’s experienced support
team is on hand to answer questions any time during the working
day, and technical and installation
information is made available to
all customers from a dedicated
website, www.astrasealdownloads.com.
The fabricator also offers its
trade customers a comprehensive
three-stage training programme
for any staff member – with the
first phase covering product
training, the second covering
fabrication, and the third covering
installation. The courses can be
delivered either on a day to day
Astraseal G Awards.
basis, or as a week-long intensive
programme, and both give trade
clients hands-on experience of
the inner workings of Astraseal’s
factories and showrooms, and
conducting installations with
Astraseal’s commercial division or
its retail-focused sister company
Win-Dor.
Marketing manager Zac Nedimovic said: “At Astraseal, we take
our responsibility to our customers extremely seriously. We know
their livelihoods depend on the
The King of Colour
PVCu & Glass Colour Coaters
We can colour your frames/rooflines, or alternatively,
we offer a full supply, colour coat & delivery service
7 day turnaround coloured only
14 day turnaround supplied & coloured
Same day quote
UV colour stable
Collection and delivery available
All RAL/BS/Farrow & Ball
colours, plus colour
matching service available
WINDOWS • DOORS • CONSERVATORIES • FASCIAS • SOFFITS • TRIMS • RAINWATER PRODUCTS
Tel: 01924 454856 Fax: 01924 438606 Email: [email protected]
Bretfield Court, Bretton Industrial Estate, Dewsbury, West Yorkshire WF12 9BG
www.kolorseal.co.uk
quality of products we provide
them with – and the AstraSEAL
scheme is our commitment to doing the absolute utmost to deliver
an exceptional level of service.”
www.astraseal.co.uk