18
OCTOBER 2013 PRO INSTALLER
PRO NEWS
www.proinstaller.co.uk
Van users: always
read the small print
Van users could overpay
for fuel if they ignore
the small print on their
invoices, according to
a leading name in fuel
cards.
Steve Clarke, group marketing manager for The Fuelcard
People, said, “Many of the
firms who have switched to
our fuel cards during 2013
have complained about ‘hidden’ charges levied by their
previous suppliers.”
He explained that another fuel card supplier had
introduced transaction
charges but, according to
customers, had not given
adequate warning or explanation. “They were charging
an additional £2 on every
refuelling transaction,” said
Steve Clarke. “According to
most customers, there had
been no letter warning them
Chinese Cladding
Giant Takes First
UK Skyscraper Job
World top five-ranked cladding
contractor Far East Global Group
has won its first high-rise project
in the UK to clad a central London
block of flats for Lend Lease.
Far East Façade UK,
a subsidiary of the
leading curtain wall
specialist, has won
the coveted contract
to design and supply
curtain walling for a
37-storey tower at
London’s Elephant and
Castle regeneration
project.
The ‘One the Elephant’
mixed-use tower forms
part of Southwark council’s
massive regeneration programme for the area.
It is the second Chinese
cladding contractor to have
secured work in the city,
fellow Chinese specialist
Yuanda has already bagged
three big tower schemes in
London.
The Lexicon project is
presently in the ground
with Morrisroe building the
basement.
Lend Lease chose Far East
Façade for the project following a highly competitive
bid process.
The UK subsidiary’s parent
arm provided the curtain
walling for the world’s tallest building, the iconic Burj
Khalifa in Dubai.
Managing Director of Far
East Facade, Peter Walker,
said: “This is an exciting
challenge for our London
team, with Squire and Partner’s design includes some
really interesting architectural elements, as well as
being a Code 4 sustainability build.”
Source:
constructionenquirer.com
about the change, with the
only explanation for the new
charges being buried in the
small print on invoices.”
Van users have been telling
The Fuelcard People that
their displeasure was as
much about the other supplier’s attitude as the amount.
“They were really unhappy
that complaining meant
waiting in a call centre queue
for ages, before eventually
speaking to an anonymous
operator who could do nothing to help.”
The Fuelcard People has
particularly benefited because it never levied transaction charges and does not operate call centres, preferring
to allocate each customer
their own dedicated account
manager.
thefuelcardpeople.co.uk
OVER 100 GAIN
‘ADVANTAGE’ WITH
WEBSITE INITIATIVE
More than 100 Synseal customers now have professional bespoke
websites built through the company’s Advantage site-building initiative
and more and more installers are now coming aboard thanks to
the new Synseal Registered Installer business support scheme.
The initiative, which is
part of Synseal’s acclaimed Advantage Digital Marketing package,
was at first taken up
by fabricator partners
but is now also gaining
momentum with the
installers themselves,
as Digital Marketing
Manager Andy Potts
explained.
“The launch of SRI has
given installers more direct
access to this specialist
resource and many more
of them are beginning to
‘we can arrange
everything for
them, from
design and
graphics to
maintenance
and hosting.’
make use of it, especially
as their bespoke website
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