Pro Installer November 2014 - Issue 20 | Page 31

31 PRO INSTALLER NOVEMBER 2014 PRO NEWS @proinstaller1 Only £1m paid in insurance remedials throughout 18-year history Network VEKA, the pioneering glazing industry standards organisation has, over an 18-year history, settled remedial insurance claims totalling £1m, paying testament to the quality workmanship and highspecification products supplied and installed by its member companies. Founded by a group of like-minded companies in 1996, Network VEKA aimed to redress the balance of public opinion in an industry beset by problems, not least a reputation for pushy salespeople and shoddy workmanship. Besides its commitment to using high-specification VEKA products, Network VEKA accepts only companies that can demonstrate superior levels of workmanship and invests in them to ensure their standards maintain and even surpass desired levels. Consequently, its confidence in the service provided means Network VEKA member companies can offer their customers the organisation’s 10-year insurance-backed guarantees for all aspects of the installation. Network VEKA MD, John Ogilvie, explains, “Of course, we hope Network VEKA customers never have to claim on their insurance but we also want them to know that, in the unlikely event they do have a problem, we have a track record of paying for legitimate work; otherwise we’ll end up paying for it! “Considering that our 150-strong membership ‘averages around 16,000 installations in a year’ claims. It’s why Network VEKA only has the best installers; it’s in our interest to ensure they do quality collectively averages around 16,000 installations in a year, worth cumulatively over £850million, over an 18-year period £1m is an impressively low amount to have been claimed in remedial costs. “We certify all our installations with our industry-leading insurance-backed guarantee, administered in-house, so customers have just one company to call should they need to make a claim.” For more information visit www.networkveka.co.uk ALL THE RIGHT TOOLS FOR THE JOB T O F I N D Y O U R N E A R E S T S T O C K I S T, P L E A S E C A L L 0 8 4 4 8 8 0 0 4 3 0 O R E M A I L I N F O @ W I C U K . C O . U K