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PRO INSTALLER NOVEMBER 2013
PRO BUSINESS
@proinstaller1
20% increase in sales
Finding quoting time consuming and not always accurate, Simon Phillips of Oakleigh Joinery investigated
Joinerysoft’s Joinery Management Software ( JMS). The deciding factor came when he began to lose
orders to a competitor already using JMS, who wasn’t cheaper but customers had more confidence
in his ability to do the job simply because of the professional looking detailed quotations!
Simon returned to joinery
seven and a half years ago
after an eight year gap
working as a civil engineer.
He started Oakleigh Joinery
in 2009 working from his
garage and now occupies a
workshop of over 2000 sq ft,
employing two joiners. Oakleigh Joinery manufactures
a wide range of bespoke timber joinery such as windows,
doors, staircases, screens
and gates.
Realising that he was missing out
by not having JMS, Simon booked
a demo and was convinced. Not
only can JMS cope with the complex joinery that Simon produces,
but it also provides accurate costing of each item with true scale illustrations on the quotation, so the
customer knows exactly what they
are getting. Simon’s previous trial
and error method of costing and
typed, wordy quotations couldn’t
compete with the professional and
accurate quotations generated by
JMS.
Purchasing JMS 10 months ago
Simon now has the confidence to
know that his prices are accurate.
He says, “If a customer says he can
get an item manufactured cheaper
from a competitor I can easily go
back to JMS and check my costs
and mark-up. If it isn’t possible for
me to make it cheaper I ask the
customer to check if they are being offered a comparable product!”
Simon adds, “That has happened
to me and I still got the order. JMS
gives the customer confidence that
I know what I’m talking about.”
The proof is the 20% increase in
quote to order conversion since
having JMS.
Specialising in high performance
windows, Simon has a regular customer who requires his windows
to have as low a u-value as possible. Utilising the JMS Automatic
U-Value Calculator built into the
software Simon is able to adjust
the window specification at the
design stage until it meets the customer’s requirements. This allows
him to tweak the glass and frame
to get the best possible value. JMS’
u-value certificates and detailed
reports also provide the customer
with all the evidence they need
that the windows or doors comply
with the correct standards.
The software provides time
and cost savings throughout the
business. Simon says, “With JMS
cutting lists, the bench joiners can
scan the job and then go straight
to the wood pile.
I have far less interruptions and
questions.” Jobs are completed
quicker now because the joiners
can get straight into production
and productivity is monitored more
easily with each job having a target
time for production.
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