37
PRO INSTALLER NOVEMBER 2013
PRO PRODUCTS
@proinstaller1
DOOR DESIGN PORTAL
Business Micros is cementing its position as the leading provider of online ordering portals for both
composite and panel door producers with a new installation for WB Group in County Durham, one
of the leading fabricators of PVC-U windows and doors in the north of England and Scotland.
Business Micros has
designed and inst alled
separate portals for
WB’s composite and
panel door production
enabling its trade customers to place door
orders online for the
first time.
The portals allow customers to select from a
range of design, configuration, dimension, colour
and hardware options to
create a virtual door of
their choice. Once they
have completed the step by
step design stage, they can
generate a price for their
door and make any changes
which are necessary before
clicking to order online. An
order acknowledgement
is automatically generated
and sent to the customer via
email.
WB Group has been a
Business Micros customer
for more than 20 years and,
during that time, the partnership between the two
has strengthened significantly. WB Group now uses
Business Micros’ Evolution
software for manufacturing and order processing,
EvoNet for business management and reporting and
EvoWeb for online ordering.
Business Micros was the
obvious choice then for WB
when it wanted to develop its
new portals and the process
was fast and efficient. WB
Group Managing Director
Tony Craggs said: “Business
Micros proved once again
why they are so important to our business. They
immediately understood
our brief, they responded
Secured
by Design
accreditation
achieved
Crystal Direct, the No. 1 trade fabricator for choice and colour, has
been awarded Secured by Design
certification.
This means Crystal’s range of windows
and doors have been accredited by Secured by Design for enhanced security.
Secured by Design is the official UK police
flagship initiative, which supports the
principle of ‘designing out crime’ and has
been proven to reduce the crime risk by
up to 75%.
Crystal products were stringently tested
to make sure they met the high security
standards set out by the scheme. Chairman Martin Randall says it was worth
the effort: “We’re really pleased to offer
our customers Secured by Design (SBD)
windows and doors. Products approved by
this scheme have been proven to reduce
the risk of burglary and make it much
quickly with the technical
and design work we required
and, because they are so
experienced in developing
and installing these portals,
they anticipated and resolved
problems before they became
an issue.”
New series of videos launched
Deceuninck UK has launched the first in a series
of short videos. They introduce Managing Director
Roy Frost, who explains Deceuninck’s ambitious
growth plans and why growth-hungry fabricators
and installers should choose Deceuninck.
Roy explains: “The launch of the
video series goes hand in hand with
the launch of our campaign microsite
www.AskRoyFrost.com. With video
consumption rocketing, it’s part of
our strategy to engage with the market in a more social way.
“As the videos progress I’ll be commenting on key issues that affect fabricators
and installers and outlining Deceuninck’s
solutions”, adds Roy. “I’m used to making
a noise and letting the market know what
harder for criminals to gain access to
homes. They also give homeowners peace
of mind.
“We aim to offer our installer customers
as wide a product range as possible to help
them sell more. If you’re interested in SBD
windows and doors or any other Crystal
products call us today on 01462 489 900
or visit www.crystal-direct.co.uk for more
information.”
WB officially launched the
portals to customers last
month and has already previewed the panel portal and
the response from customers has been really positive.
Tony Craggs adds: “Customers have told us that they
love the fact that they get
an instant order acknowledgement in their inbox
and they love the speed and
ease of use of the system.”
Once both portals are
fully live, Business Micros
will integrate the online
door ordering into WB
Group’s existing Evolution
order processing so that
the systems communicate
effectively and there will be
no requirement for double
inputting saving lots of
work and time.
we’ve got, and Deceuninck has a powerful
sales proposition, which we’re adding to. It
starts with designing innovative, desirable
products. By offering products consumers
want our fabricators and installers can stand
out and sell without cutting prices. And as
we announced recently, we’ve held prices
too.
‘Helping our customers
sell goes beyond product’
“But helping our customers sell goes beyond product,” confirms Roy. “We’re putting
together a suite of new tools for ambitious
fabricators and installers to help them generate leads and build their business. It’s full
steam ahead!”
Visit www.AskRoyFrost.com to view the
video and find out more.