Pro Installer May 2014 - Issue 14 | Page 6

6 MAY 2014 PRO INSTALLER PRO NEWS www.proinstaller.co.uk ‘Overall Winner’ Award M And M Windows Cements Thistle’s Success Go Bigger And Better! As the ‘Best Overall Winner’ and ‘Best in the Region’ Awards went to Thistle Windows and Conservatories at last year’s Network VEKA AGM, the Thistle team were both humbled and overjoyed at the accolades. “With these awards based on direct feedback of our customer satisfaction questionnaires to Network VEKA, it gives us a clear, accurate picture of how well we are meeting the high standards of service our customers expect, and deserve. It truly represents all the hard work and tireless effort of the team, so was a great achievement,” MD Ian Bruce explains. “To us, the most significant benefit of our membership is the peace of mind it gives our customers. “The Network VEKA Customer Charter provides a promise to our customers that we have been vetted for financial stability – something now more important than ever, and our sales representatives, surveyors and installers are all trained to the strict standards that Network VEKA demands.” Despite a challenging economic climate, Thistle increased customers by over 30% in 2013. Wigan-based VEKA fabricator M and M Windows is moving to a new factory on the town’s Little Lane, Gooses Green. ‘The position of the building, close to the busy A49, was a big selling point for us’ Nick Robson & Ian Bruce. Network VEKA, 01282 473170, www.networkveka.co.uk With more space and a more prominent position from which to be seen by potential customers, the M and M eam is optimistic about the opportunities the move will bring. MD Colin McCoy explains: “We’re happy to be going into a larger production space which gives us the possibility of expanding and potentially employing more staff in the future. “The important thing is that we now own the building rather than renting, which means we have a greater level of stability and control.. “The position of the building, close to the busy A49, was a big selling point for us as it has the potential to be seen by lots of passing trade. “Working with an industry-leading company like VEKA has helped us ride out the recession, and now we’re looking forward to growing even stronger from our new premises.” VEKA plc, 01282 716611, www.vekauk.com CONSTRUCTION INDUSTRY FEELS LET DOWN BY GOVERNMENT Despite Chancellor George Osborne’s budget pledge to ‘get Britain building’, a survey conducted by the Build Show has revealed that nearly three quarters of the UK’s construction industry feels let down by the government, with 71% of builders and contractors claiming they do not feel supported by Whitehall policy. Lack of investment in the sector, coupled with low consumer confidence and the absence of positive changes in the economy were among the criticisms levelled at government by the survey respondents. The restrictive VAT system was also cited as a major challenge, with more than 71% of respondents stating they are worried about the cost of VAT on building materials. Keeping up to date with changing legislation was highlighted as another problem area, with 60% of respondents pointing to crippling red tape and reg- ulatory compliance as a serious concern. Other issues brought up by the survey include the lack of young people coming into the industry, with 68% citing this as a concern, while the need to compete with less skilled or unregistered tradespeople was revealed as a worry for 66% of respondents. Small to medium sized businesses in particular reported feeling squeezed by both local and national government, with the majority claiming that government policy shows preferential treatment to larger corporations. The survey also revealed an overwhelming lack of confidence in the banks throughout the construction industry, with more than 77% claiming that they do not feel supported by the banking sector. All sizes of business represented in the survey felt that the banks are still reluctant to lend to the industry, despite the continued success of the housebuilding sector driven by the Help to Buy scheme. Paul Godwin, Managing Director of the Build Show commented: “These results show that although the construction industry is paving the way for the UK’s economic recovery, builders and contractors feel alienated and neglected by government policy. There is a golden opportunity for the government to boost the economy, but to do this it must nurture and support construction industry growth. Cutting the VAT on residential refurbishments for example, would provide a huge boost – research from the Cut the VAT Campaign has shown that this could be as much as £15 billion. “We’ve chosen to launch the Build Show now because we feel the time is right for the construction industry to take charge of the reins again. By the time the Build Show takes place next April there will have been no dedicated event for the contracting and building sectors for more than five years, which is why we want to provide the space for the industry to come together and move forwards.” Brought to market by the organisers of the award winning FIT Show (Fabricator Installer Trade Show), the Build Show will take place at the Birmingham NEC from Tuesday 28th to Thursday 30th April 2015, providing a wealth of business development and networking opportunities. For more information please visit www.buildshow.co.uk