Pro Installer May 2014 - Issue 14 | Page 22

IG Door Cameo-46.jpg 22 MAY 2014 PRO INSTALLER PRO NEWS www.proinstaller.co.uk FIT Show next for Truedor from IG Doors IG Factory-206.jpg The secret is well and truly out, Truedor from IG Doors is the new kid on the composite door block. At FIT Show we are all going to get to see the products first hand and more importantly hear about the service and support that comes with being a Truedor customer. We aim to work closely with the trade installer market Richard Kirman-3.jpg As Sales and Marketing Manager for IG Doors new trade division Richard Kirman explained to us recently. “Truedor is our brand new composite door range designed specifically for the consumer market. It is an entirely new range of doors with over 30 exciting new styles and more to come, and over 50 glass patterns, all available as standard”. “Truedor has been developed as an entirely new range distinct from those which IG Doors currently supplies. It is as I said designed with the consumer in mind, and our route to that market will be through the trade installer and fabricator sectors. Our intention is to work very closely with them as the key groups in the industry”. Service levels and communication style will make us stand out “In addition to the product our core strength will be our service levels and our communication style. Installers dealing with ‘We are really excited about the FIT show and delighted to have the opportunity to showcase our range of composite doors’ Truedor will have a 24/7 personalised answering service to support them; we believe offering this is key to supporting businesses which are very often out on site during the day and which need the option of communicating outside of normal office hours. It is our intention to fully engage with and understand the installer market, their needs, what works for them and how we can make their life easier. Our approach will be to be friendly and professional and to work hard to develop good relationships with our customers”. ‘Our intention is that by the end of the FIT show everybody will know all about Truedor from IG Doors’ A new approach to the market – targeting the consumer directly “Where we believe we are going to be radically differe