Pro Installer March 2016 - Issue 36 | Page 15

15 PRO INSTALLER MARCH 2016 PRO NEWS @proinstaller1 HOW THE COMMERCIAL SECTOR SHAPES UP It’s unusual for a company like Sovereign Group to open its doors to a trade magazine, due to the scope of the audience it normally attracts being set in commercial sectors rather than trade customers. However, the company which is in its 44th year of trading invited Pro Installer’s editor, Stephanie Wright to get a feel for the type of criteria needed from a fabricator which solely supplies on a massive scale into the public purse. Since 1973, Sovereign Group has built its business focusing on the supply of windows and doors into the commercial sector; local authority, housing association, mixed tenure new build, health trusts, the MOD and further education accommodation providers and education authorities. Manufacturing its PVCu windows utilising VEKA UK profile systems and a variety of aluminium window suites from its 180,0002 feet head office site in Nelson, Lancashire, the business holds on tight to the legacy it established back in 1973 and only produces its products from the industry’s elite providers of composite doors, hardware, profile, gaskets and glass. After just an initial 20-minute Health and Safety introduction on arrival, it was evident to see how the business is under pressure and continuous scrutiny working as a commercial window and door fabricator and supplier. Every visitor has an introduction by the H&S department as if it is their first day in a new role. This, you would assume, forms part of the need to comply with standards and procedures needed to trade into its chosen sector. However, after further questioning it was apparent that this is just one of many initiatives and activities Sovereign has implemented internally out of choice to ensure it takes responsibility for its own business on an end to end process. With mixed tenure new build homes continuing to rise over coming years because of government backed schemes and ever increasing demand on the public secure resources, the push towards creating homes with low “Every employee is responsible for QC, on their production section, leaving little scope for problems at the end of the production line and enabling us to keep to tight deadlines. SOCIAL RESPONSIBILITY John Park-Davies Sales Director carbon technology and the Code for Sustainable Homes, likely to be integrated into Building Regulations, you would consider this good news for Sovereign. However, working on local authorities and social housing contracts is definitely not a bed of roses and I picked up the story with John Park-Davies, sales director for Sovereign Group. “With a series of rigorous procedures to continuously abide to, even at the start of the process of tendering for both resident in occupation or mixed tenure new build contract, each sector is definitely not for the amateur. “Every element of our operation has to comply with exacting standards set down by the end user client, which normally consist of having every detail identified from the initial contact to maintaining and repairing tenants damaged properties. “Winning contracts for the sector involves real challenging scrutinising of our health and safety, quality, design, production, manufacturing, distribution and development procedures, ensuring the highest level of visibility and our responsibility to each area of the supply process. “For example; employees are given information, instruction and training continuously to aid them perform safe work activities, and all of this is recorded and documented for inspection. We work with all our employees, managing safety, suitable supervision and facilities to ensure individuals are fully competent to deliver the work needed both on and off site. “Supporting this culture is our accreditations for ‘Investors in People’ and BSi ISO9001. “Our manufacturing facilities are also always under strict checks, and there is even more emphasis on commercial contract to run efficiently and supply on-time. “With our mix of 2,000 windows, doors and composite doors running through our production facilities weekly, tight lead time are demanded; add to this the highest level of quality inspections required at each section of the production line, we have to ensure all aspects of production perform in unison. “Each product from the start of production to the end is labelled with brightly coloured labels reflecting the day in which it needs to leave the factory. The label reference forms part of the jigsaw puzzle needed to bring together frames, sashes, doors, glass and associated hardware, all the way down the line. “Part of our social responsibility to the environment has also meant the company being awarded BSi ISO14001, and we are constantly looking at opportunities to reduce the businesses carbon footprint. This has involved bringing many of our production processes in-house and working with our suppliers. “As VEKA’s first UK manufacturer, we work with them constantly seeking new ways of how the two businesses can improve environmental responsibilities. This has included ‘VEKA Recycle’