Pro Installer June 2015 - Issue 27 | Page 36

36 JUNE 2015 PRO INSTALLER PRO NEWS www.proinstaller.co.uk Layar Ad [Pro Installer] - HLF.pdf 1 14/05/2015 16:25:22 Introducing... Interactive Print What do homeowners really think? A major survey has been commissioned to ask the general public their views on insurance and deposit protection in relation to home improvements. The Consumer Protection Association polled 1000 homeowners as part of the independent survey, all of which had been selected to represent a cross-section of the UK population; and all of which were property owners. Steve Sidebottom - Director, Clearview Group Limited C M Y CM MY CY CMY K Use the Layar app to see what Steve has to say... Simply download the app using the QR code below then scan this advert to let Steve introduce you to the new interactive experience available in Pro Installer print editions. Alternatively, you can download the Layar app fro m get.layar.com Download the app for FREE Tel: 01226 321450 www.proinstaller.co.uk INTERACTIVE PRINT Download the free Layar App Scan this page Discover interactive content Respondents were asked a series of questions around consumer protection, insurance, deposit protection and their plans for spending on home improvements. The headline findings revealed that an overwhelming 85% said they expected their deposit to be protected by insurance, against 15% who said it did not matter. Interestingly, all respondents polled (100%) said they would prefer to buy from a company whose guarantee is insured, for any home improvements carried out. When asked whether they believe enough is done to protect consumers from rogue traders, the majority (85%) said no, with 15% saying that there was enough legislation in place to protect consumers. The survey also asked whether homeowners would be deterred from placing an order with a company, if they were asked to pay a deposit. A quarter (25%) said they would, with 75% per cent saying it wouldn’t deter them. The survey is the first of its kind and is an extension to the Consumer Protection Association’s annual installer report, put together in-conjunction with Insight Data. CPA Director, Jeremy Brett, commented: “With recent CPA Directors John Travers (left) and Jeremy Brett (right) with Nadine Dorries MP who visited the CPA earlier this year. ‘trust between tradesman and the general public is strong’ changes affecting the use of insurance backed guarantees and deposit protection on home improvements, we wanted to talk to consumers to get their opinion. “We have spent over twenty years working to raise standards in the home improvement industry and this proves that although there is work to do, that trust between tradesman and the general public is strong.” The CPA is recognised by consumers as one of the most trusted resources for finding accredited and vetted installers, to carry out home improvements such as double glazing, solar panels and general maintenance.