Pro Installer June 2014 - Issue 15 | Page 19

19 PRO INSTALLER JUNE 2014 PRO NEWS @proinstaller1 Installer Training gives Customers Peace of Mind Home improvement companies are increasingly looking at ways to diversify and add to their portfolio of products and services. Roof Assured by Sarnafil has seen a significant increase in the number wanting to join its registered installer network and participate in the four day intensive residential training course at the Sika Single Ply Roofing Training Academy in Welwyn Garden City. Wayne Bradley, Managing Director, Four Seasons Installations, attended a Roof Assured training course to learn more about the Sarnafil membrane and its application: “As a business you have to keep moving, you can’t stand still; you need to be multi-talented and drive the company forward by looking at new opportunities. Sarnafil is a market leader, it operates in a high end, guaranteed-product sector. It’s not all about price; it’s about giving customers the best. As they say, ‘you’re only as good as your last job’.” The opportunity to offer a premium product well known by Architects and be part of a global company is a recurring theme for installers applying to join the Roof Assured network. Differentiating themselves ‘from the cowboys’, standing out from the competition and pride in delivering a prestigious product and service becomes increasingly important in a cluttered marketplace. Jordan Dearlove, partner Volsen UK, a Roof Assured installer values the support he receives from the Sarnafil team: “Sarnafil is the best, it is the market leader. Homeowners want peace of mind that it (the roof) will last and that a good job has been done. It’s the full technical support that you get from the team at Sika. It’s about doing the job properly.” Roof Assured operates an approved installer card certification scheme and installers have cards renewed every two years. Field Technicians accompany new installers on initial projects to give support and advice and then spot checks are made regularly. Rod Benson, Business Unit Manager for Roofing, adds: “Our registered installer network is a crucial part of our offer to homeowners. The Academy trains around 180 operatives a year and to date 5,000 installers have participated in our training. It’s important for homeowners to know their roof is being installed by a professional. A roof is often a once in a lifetime spend so customers want it done well. It’s their reassurance, their peace of mind. We give them that.” Home improvement companies wanting to know more about how to become a Roof Assured by Sarnafil registered installer should visit www.roofassured. co.uk/installer or call 0800 614 821. Interested in Becoming a Roof Assured Registered Installer? With a comprehensive training and ■ Market Leader support package, we help our new ■ Global Company and existing installers - typically home ■ Installer improvement companies - address ■ Sales the new build and refurbishment ■ Lead flat roof market. ■ 40 t 0800 987 5206 www.roofassured.co.uk/installer l twitter: @RoofAssured Training and Support and Marketing Support Generation years Product Life Expectancy* *Independently assessed by the British Board of Agrement (BBA) to last in excess of 40 years, in their opinion