Ruth Nixon , Managing Director of Zycomm , takes a look at effective communication in the construction industry – including two-way radios . Technology is changing the world at a remarkable pace and the communications industry is no exception . Communication is essential to all business activities - and enables an organisation to improve operational effectiveness . Good communication can help improve teamwork in construction and contribute to a better project , whereas poor communication can often result in delays and production problems . Construction projects are often very complex , requiring active participation and communication from all involved . A construction project has an enormous

number of ‘ moving parts ’ with many people involved in the process like architects , general contractors , subcontractors , engineers , designers , and suppliers . Given that construction is such a fragmented and dynamic sector , the challenges

of communicating effectively on a project are great . It ’ s important to establish clear lines of communication and determine a chain of command for relaying information . These are typically spelled out in contract documents .

Choose the best communication method . Texting , talking on the phone and in person , not to mention sending emails are all effective . On site , communication on a more practical basis is done through signs , drawings , hand signals and meetings . One of the most important methods is two-way radios . They improve safety on sites which are often busy , loud , and full of hazards that can be easily avoided ,

and they alert everyone quickly and efficiently to risks . They have emergency features such as man down , lone worker and emergency button . These are very important in meeting safety standards . Two-way radios also enable people to talk to one person or a group of people all at once , enabling faster response in important situations . They are more efficient and easier to use than mobile as they don ’ t lose signal at the wrong moments . They don ’ t hinder productivity , and there ’ s no need to take your work gloves off . Multiple staff can be dispatched or relocated promptly without having to be called individually , greatly reducing go-between time . Also , two-way radios can improve site access and control . Unlike a cell phone , you don ’ t have to wait for a call

to connect , nor do you have to spend time dialling the right number . They offer clear and reliable audio and text function for short messages . A construction site is a hectic place and as well as many people walking around there are often diggers , cranes and other vehicles . It is not only dangerous to use a mobile phone while driving any vehicle it is also illegal . A two-way radio is a simple solution . They are easy to use while driving and perfectly within the law . They have low operating expenses , as there is no line rental or ongoing costs , just initial hiring costs . They are incredibly robust and will stand the test of time , with water , dust and splash proof options available for all environments .

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