Pro Installer February 2015 - Issue 23 | Page 17

17 PRO INSTALLER FEBRUARY 2015 PRO NEWS @proinstaller1 Learning about Glazing Acoustics The GGF has released a new publication entitled “Acoustics - How glazing can help reduce noise”. The new document offers excellent guidance to homeowners and the industry on the complex subject, of how the installation of suitable glazing can help reduce noise entering the home. ‘excellent guidance’ It may seem obvious, but the new publication defines exactly what noise is and how it materialises in its many forms. It also explains, for example, how having replacement or secondary glazing windows installed can potentially reduce airborne noise. The Acoustics booklet emphasizes that simply replacing or upgrading the glazed elements of a property may not provide a single solution to noise. The leaflet explains that reducing noise levels is often dependent on how noise is entering the home, the source of the noise and the type of property it is affecting. The publication also outlines key factors to be considered when installing glazing to reduce noise such as; the types and thicknesses of glass, the size of air gaps between the panes of either a double or triple glazed window or secondary glazing system as well as covering the importance of good installation. Giles Willson, GGF Deputy Chief Executive and Director of Technical Affairs, comments: “This new information booklet is designed not just to educate homeowners but also to help our Members handle homeowners’ perceptions and expectations on glazing and how it can help noise reduction. It is a worthy addition to the GGF Technical Library.” A printed copy of the publication has been sent to all GGF Members and an electronic PDF version is now available for download from the GGF website publications section. TEAM EFFORT DELIVERS Little more than a year after it centralised operations to one site in Scunthorpe, leading PVCue building products manufacturer Kestrel is reporting having achieved its highest ever on time in full (OTIF) rate. The roofline and window line brand’s OTIF rate has reached 99.8%, reflecting an extraordinary team effort, according to Kestrel’s sales and marketing director Simon Reynolds. Simon said: “We set ourselves an OTIF target of 99% and have consistently delivered on that. The latest rate of 99.8% really is testament to the extent to which the whole team has pulled together and we are very proud of their efforts.” Kestrel has long had its manufacturing base in Scunthorpe and moved warehousing and customer services to the Lincolnshire site at the end of 2013. The move was followed by heavy investment in new tooling and machinery. Initially centralization brought some disruption to distribution and so the company invested in train- ing and strengthened its customer service team. Simon added: “Bringing the different parts of the Kestrel brand to one site has helped different teams work together, to create greater efficiency and improve the service we deliver to customers. “Receiving orders in full is obviously hugely important to customers’ businesses and so, however pleased we are with this current OTIF rate, they can be assured we will continue strive to exceed it.” Along with order fulfillment Kestrel has traditionally concentrated on providing quality products. The recent investment in tooling has been credited with creating improved product consistency for the K16 and 605 ranges. For more information visit www.kbp.co.uk