Pro Installer August 2016 - Issue 41 | Page 21

21 PRO INSTALLER AUGUST 2016 PRO NEWS @proinstaller1 SERVICE AND STOCK ARE KEY FOR NATIONAL PLASTICS National Plastics is the UK’s largest independent trade counter network - and the business says customers describe a visit to its stores as ‘an overall experience second to none.’ Turner Windows of Somerton Ltd has been a customer of National Plastics for around 19 years. Owner Craig Turner said: “The service we get from National Plastics is superb. From the stock availability, staff knowledge and reliable service, they work with us and keep us informed at every stage. Even if there is a problem, which is rare, they find a solution quickly and efficiently.” Turner Windows uses the Weston-super-Mare store and has built a very strong relationship with the team. Craig said: “Our day to day contact with Richard Bishop, who runs the Weston store, is excellent. He understands our business needs and knows the importance of holding a vast stock level and delivering on time to us. Their staff knowledge makes life so much easier and if Richard cannot help, we have the direct number to managing director Geoff Foster who is there to support. We really cannot fault them.” As a Network VEKA approved installer, Turner Windows is committed to raising standards across the window industry. Craig said: “Like National Plastics our business has been built on quality, professionalism and service. We work with both our domestic and trade clients to offer them quality products, backed up with exceptional good service. We are proud of our own 5-star customer ratings as it is a further testament to what we do.” National Plastics is known for its range which includes windows, doors, conservatories fascia boards, soffits, trims, internal and external cladding, guttering, drainage systems, carports and canopies. The business typically keeps over 60 days of stock at any one time and has over £2m around the depots to draw from so customers can be assured products are in stock for when they need them. The company has added £10 million to its turnover in recent years and show no signs of slowing down. www.nationalplastics.co.uk Pack Helps Bump Up Web Traffic The Glass and Glazing Federation (GGF) has issued a free promotional support pack to all its members who are part of its consumer website, MyGlazing.com. MyGlazing.com was launched in autumn 2015 and is gathering momentum. In the first quarter of 2016, the GGF has focused on web innovations and the development of a national PR campaign to drive traffic to the new site. James Lee, Head of GGF Group Marketing said: “The recent launches on MyGlazing.com, the ‘GGF Energy Savings Calculator’ and our ‘Window with a View’ national consumer competition have already considerably boosted our web traffic. “With the new promotional packs combined with our strong social media and search engine marketing plans in full flow, I am positive we will hit our target of getting over 100,000 consumers engaging with MyGlazing.com by the end of the year.” Currently, MyGlazing.com is attracting an average of produced not only to help increase brand awareness but also to help GGF members show consumers they are on MyGlazing.com and proud GGF members.” 500 new visits each week day. This is expected to grow significantly with the online marketing plan in full swing and with GGF member companies using the consumer friendly promotional packs which include MyGlazing.com branded vehicle and window stickers. James added: “The promotional packs have been To be on MyGlazing.com companies first have to join the GGF and