Pro Installer April 2016 - Issue 37 | Page 33

33 PRO INSTALLER APRIL 2016 TOP TIPS UNLEASHED @proinstaller1 HOW TO GET AHEAD IN ADVERTISING You know online advertising boosts your business - but are you puzzled by platforms like Google AdWords? Here, the company Click Guardian – a Google certified partner – offers to audit your Google AdWords account completely free of charge, and AdWords Manager Roy Dovaston also offers these tips. Visit the stands below for the opportunity to win some great prizes! 1. HAVE A CLEAR GOAL Adding a few keywords and a couple of ads isn’t enough. You need to think what you want your visitors to do. This could be as simple as completing a form or calling a number. 2. DECIDE ON LANDING PAGES It might be that landing your visitor on your home page is too generic. You may be a tradesperson offering your services to a specific region. As such, landing your visitor on a page designed specifically with the area you are targeting with a geographical number matching the local region will give all the confidence needed to convert the visitor to a caller. Win a composite door from Camden Group STAND AT5 3. DEVICES Mobile bid adjustment is a key area where you can influence the performance of your account and offers a way to obtain a more prominent position, should you think your visitors are mainly using a mobile phone. You have three options. You can either increase your bid if you think more of your customers will be calling or clicking through via a mobile phone, you can leave it at 0% for no adjustment or you can decrease if you feel that visitors from mobile phones would be a waste of your budget. 4. KEYWORDS Choosing your keywords wisely will help you keep wastage to a minimum. Testing variations is critical if you’re going to streamline your campaigns. Using keywords that are closely matched to your service is the best way to produce enquiries. Using broad, generic keywords which only loosely relate to your business can cause performance issues and reduce the quality score of your keywords. 5. QUALITY SCORE This component can often be overlooked and be a major cause of poor account performance which directly relates to a lack of enquiries and higher than expected cost per click. Quality Score is measured out of 10 and relates closely to the keyword relevance, the click-through-rate (CTR), the quality of the landing page and relevance of your ad text and is also connected to the previous performance of your whole AdWords account. Improving Quality Score should be part of your overall strategy. 6. CONVERSION TRACKING With some industries it’s vitally important to track the phone. Traditionally this has always been a barrier with Google AdWords but there is now an advanced way of tracking phone numbers based on how long someone has spent on the phone. Whilst setting up a Google Forwarding Number can seem daunting the information that it can provide is the difference between failure and success. Tracking forms such as the contact form is also important to send back information about which keywords are working and which need more work or removing. 7. NEGATIVE KEYWORDS When using broad or phrase match keywords it’s entirely possible that a keyword can easily trigger your ads with a search term completely unrelated to what your goal is. An example is an emergency glazier who advertises using the phrase match search term ‘emergency glazier London’. If the person who searches types in ‘emergency glazier London jobs’, clearly this is someone looking for a job rather than someone looking for an emergency glazier to come and fix their windows! With basic use of negative keyword lists you can effectively eradicate wastage and improve your campaign performance. This is an ongoing task and should be completed weekly. 8. CLICK FRAUD Click fraud is when a competitor, person or bot clicks on your ads in attempt to deplete your daily budget and make you overspend. When an account is under threat of click fraud it effectively means that the advertiser will spend at an increased rate yet enquiries will dip. It