Pro Installer April 2014 - Issue 13 | Page 9

9 PRO INSTALLER APRIL 2014 PRO NEWS @proinstaller1 Phoenix Door Panels’ Continental doors boost retail installers Stylish contemporary-themed composite doors from Phoenix Door Panels - part of Masco UK Window Group - are giving a real boost to retail installers. Inspired by sophisticated European trends, the modern door styles, aperture shapes and hardware designs of the Continental Collection of GRP composite doors have struck a chord with homeowners seeking that added dash of individuality. ‘customers love the fact that we can supply such a wide range’ Further options include elegant D-shaped and longer arched chrome door handles, with the Winkhaus AV2 Rim-latch lock supplying a convenient, quick and discreet locking mechanism. “Customers who have displayed a selection of our new range in their showrooms are reporting positive feedback from consumers impressed by a new take on the more traditional-looking front entrance door,” reports Haydon Statham, Phoenix National Sales Manager. “We have noticed uplift in orders since introducing the range last year and customers love the fact that we can supply such a wide range of door styles, plus glazing designs that can really personalise the product.” Tel: 01487 740469, www. phoenixdoorpanels.co.uk TO FABRICATE OR NOT TO FABRICATE – THINK ABOUT IT, SAYS GLAZERITE Wirral-based Hardmans Double Glazing Limited had been manufacturing VEKA for almost as long as VEKA has been in the UK and, according to Director Mark Harman, will probably always use the system. But now, like a growing number of similar companies around the UK, the company buys in from Glazerite Windows and Mark says their only regret is not doing it sooner: “When the recession hit, it became much harder to ‘their only regret is not doing it sooner’ justify making our own windows. We didn’t really want to stop because we knew we made a good window. Now we are not only very happy with the quality of Glazerite’s windows but we also have a great support package and additional guarantees on such things as units and locks, not to mention the Kitemark, Secured by Design and CE Marking on everything, ensuring we meet all of the new legislation now required to install windows and doors. “Jason Thompson, Glazerite Director, says they are happy to talk to any other company: “We can help companies to make an informed decision and support them afterwards.” NEWCOMER JEFF WILL DELIVER THE GOODS AT SYNSEAL Jeff Newton has joined Synseal Extrusions Ltd in a newly-created role of Head of Logistics, with full responsibility at Operations Board level to manage warehousing and transport operations for Synseal, K2 and Global Glass. Well known in the window industry, Jeff is an accomplished logistics expert who is already busy implementing many practical improvements to raise service levels and increase efficiency, for the benefit of both Synseal and its fabricator partners. “I’m here to further enhance Synseal’s commitment to ensuring operational effectiveness and to drive efficiencies within its logistics functions”, says Jeff. “I’m excited to be joining Synseal with its dynamic and committed team of people, renewing a very successful working relationship with Synseal’s Chief Executive David Leng,” continues Jeff. “The service levels at Synseal are already high, but in this game there’s always room for improvement. To that end, I’m keen to benchmark KPIs and measure our logistics performance from every critical angle – that way, we can prove to both our own Synseal Logistics team and our customers that we are improving and setting industry-leading delivery standards.” Van users to be hit by unrest in Ukraine The continuing unrest in the Crimea soon led to warnings of higher fuel prices. “Firms should not be surprised when pump prices rise,” said Steve Clarke, marketing manager for The Fuel Card Group, “because oil is such a sensitive, volatile market. We saw price hikes of varying duration following the invasion of Kuwait, when Hurricane Ike hit Texas and after Chavez died in Venezuela. Anything upsetting the status quo in an oil-producing region, even a simple currency fluctuation, will impact prices.” But Steve advised van users not to panic. “Fuel prices occasionally fall for a while, but the historical trend is always upwards. The only sensible action is to ensure that you are always paying as little as possible for fuel in the first place.” Following a brief period of lower forecourt prices at the beginning of 2014, they were already rising again before Russian troops were seen on Ukraine streets. Steve added: “Nobody running commercial vehicles should ever be paying anywhere near pump prices, when having the right fuel card would mean a saving of up to 4p per litre.”