Onside | Page 23

Melanie Hird [email protected] 07917 888 880 Melanie Hird is responsible for the origination and execution of deals in the Yorkshire market, specialising in restructuring and turnaround. Evaluate management teams Sort out processes and infrastructure Under performing management teams continue to be among the top factors hampering the growth and productivity of SMEs. Continue to review your staff and look at performance review techniques to assist with this. Reward appropriately. If they are failing to pay their way, then release them. While it is tempting to expand quickly, it can be risky when coming out of a recession to over commit and take on too many orders or contracts that can’t be fulfilled. Many firms have gone to the wall as result of over-trading. The most effective and successful bosses ensure they have the financial resources, staff, technology, production capabilities and infrastructure in place to support a growing business ahead of works being carried out. Engage and communicate with employees It is critical that staff understand the direction the firm is heading and that managers and their teams are engaged with the bigger vision and goals. The role of business leaders is to keep looking forwards, know where they add most value to the company, and keep their teams updated on how the business is performing against its targets. Set financial measures And finally … innovate Receptive businesses are open to innovation and adaptable to recognise and change practices that aren’t working. Innovation is critical in both product and service based industries for enhancing customer service and boosting efficiency, effectiveness and, most importantly, profitability. Putting in place robust financial measures is often overlooked by many SMEs. Producing regular, up to date financial accounts is crucial to maintaining and growing any business. Detailed accounts provide an effective process by which to measure and evaluate productivity, sales, income, debt, cash collection and staff efficiencies. 23