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ONSIDE /COMPANY PROFILE Rockar www.rockar.com 0330 200 0330 ROCKAR MOTORS ON A Seneca backed car retail pioneer achieved £1m turnover in its first five months of trading from the Bluewater shopping mall in Kent. Seneca invested in Rockar in 2014 as it announced its partnership with Hyundai to take a retail outlet at Bluewater. Founder Simon Dixon is planning a £9m sales target in the first year, buoyed by over 100,000 visitors in the first 5 months, a figure beating that of Hyundai’s entire UK retailer network over the period. The unique retail concept, Hyundai have said, is on track to account for 1,000 unit sales by the end of the year. To put that in to perspective, the average sales per outlet was 512 across 160 Hyundai dealerships in 2014. Simon has been encouraged by a 92% conversion rate to the brand, and 72% of customers saying they would otherwise have bought second-hand. Almost half of all buyers have part-exchanged their old car as part of the deal. Also, what’s very interesting is that on average 60% of buyers are female, while the average buyer’s age is 37 – far lower than the 56 years of age average for UK customers of the Korean car marque. Simon Dixon, chief executive said, “Rockar is challenging every preconception about how buying and selling a car should be done. When looking at the success of Rockar so far, it is clear that challenging the historical approach to car buying is the way forward.” 16 Rockar staff are paid without commission and equipped with computer tablets with which they can help customers configure models, book test-drives and arrange finance. Rockar staff carry online terminals so that payments are taken on the spot. Customers can choose to complete the entire purchase process online or in store. The buying process, Rockar says, can be completed in less than five minutes.