Online MR Magazine May Edition 2016 Issue 1 | Page 48

Seth grimes bio: Seth specializes in strategic IT analysis, architecture & planning with a focus on business intelligence (BI) and text analytics systems. Seth consults via Alta Plana Corporation, organizes the Sentiment Analysis Symposium, and writes for InformationWeek and other UBM TechWeb publications. For consulting logo-porn, visit http://www.altaplana.com/ clients.html . For additional background, visit http://sethgrimes.com or follow http://twitter.com/SethGrimes Is social media with its obvious noise a right platform to collect opinions? Does this new fad of social media research really effective? Seth Grimes employing proven methods where possible and assessing results reliability and significance in all cases, conducted with respect for transparency and repeatability. The client should insist on these factors. If the client does, and the researcher adheres to them, the client can focus on what she does best: ensuring that research answers business needs. Transformations performed including the approach to semantic labeling. Sample design. Tested, computed results significance. These are factors in data quality assessment and preservation. You won’t accurately know what you have – you won’t be able to completely judge the validity and reliability of derived insights – if you don’t respect these factors. What are some of the data quality parameters that How can the researchers clients cannot afford to maintain balance between quality and timelines? ignore? Seth Grimes: Data provenance and context. Extraction method. Seth Grimes: Planning. Seth Grimes: Actually, there is very little noise in social media. I think the concept you want isn’t noise, its salience. Very little of what’s out there is relevant or needed for a given study. Very little is salient. But all the rest – that’s relevant to something, even if not immediately useful to you. Salient social data carries immense value as an opinion source, and you can tap the data on-demand, without time and expense involved in conducting a survey or convening a focus group. So yes, social is the right platform for opinion mining, so long as you can find the right data and find analysis methods that produce the insights you need. And yes, research that draws on social media (and also social-media research, which is a different species), can be really effective. so long as you can find the right data and find analysis