Miguel Ramos
using the right channel
combination of channels.
or
MR agencies and departments
should see VoC as an evolution
of MR – not a replacement
for it but an addition of skills
and capabilities to an already
powerful presentation.
By adding mobile to the
reporting mix, there’s a greater
opportunity than ever to improve
the delivery process and ensure
our clients receive cutting-edge
research that is more relevant,
timely and indispensable than
ever before.
About
Miguel
Ramos
With more than 15 years
of
experience
in
mobile
technologies, quality assurance,
technology
strategy
and
implementation, Miguel leads
Confirmit’s Mobile practice in the
EMEA and Asia Pacific regions,
developing
mobile
solutions
for both Voice of the Customer
and Market Research. Miguel
works with organizations to
design, implement and deploy
mobile feedback and research
strategies
that
maximize
response rates and generate
ROI across a range of industries.
He has extensive international
experience in managing projects
for
the
telecommunication
and finance industries and has
an excellent track record in
delivering projects that drive
results. Miguel holds an MBA
from Durham
University
(UK).