CUSTOMER
SERVICE
At NHP, our dedicated Customer Service team offers personalised
service and assistance to provide our customers with the right
products, solutions and support with a strong customer focus.
Made up of specialised teams that deal with inbound phone calls,
returns, order management, services and training, internal and
external queries, and our customer service cadet traineeship, you
can rest assured your enquiry will receive the expert dealings
required.
Whether you are simply placing an order, or enquiring about a
product, NHP is on call day and night, aiming to answer phone
calls within 30 Seconds and reply to emails within the same day.
Instilling customer confidence, we will service your needs until you
are happy with your resolution, from start to finish.
18
19