Military Review English Edition January-February 2015 | Page 36

between commanders, their staffs, and their subordinates. Mutual trust and team building are the key enablers of this principle. Typically, staffs achieve shared understanding of their mission and operational environment (OE) through the receipt of an order from higher headquarters; analysis of the order and OE through staff processes (e.g., the Army design methodology [ADM], the military decisionmaking process [MDMP], or troop leading procedures [TLP]); and the application of knowledge management principles to process and analyze data coming into the command post (developing information into knowledge). One could easily assume that a good, timely operation order provides the basis for building shared understanding. However, these processes and tools are only a few manifestations of all the elements that go into ensuring shared understanding between commanders, staffs, and subordinate units. Institutionally, the Army is relatively successful in applying the principle of shared understanding as a staff function. When delving more deeply into the principle, it becomes clear that to be completely successful, there must be dialogue. The Oxford Dictionaries Online define dialogue as “a discussion between two or more people or groups, especially one directed towards exploration of a particular subject or resolution of a problem.”14 When a person understands that dialogue is not merely idle conversation—but a purposive, positive task—the benefits should become apparent. However, the Army faces 34 two significant roadblocks to the institutionalization of dialogue. First, and perhaps most easily addressed, is the common but unfortunate misconception that mission command is only for officers. Nothing could be further from the truth. As Sgt. Maj. Dennis A. Eger stated at the 2013 Association of the United States Army Mission Command Symposium, “Mission command isn’t officer business, it’s leader business.”15 The role of the noncommissioned officer (NCO) in mission command is as an enabler. The NCO leads, mentors, and coaches soldiers to understand the commander’s intent and carry out the mission. However, if the NCO corps believes that NCOs have no role in mission command, and the commissioned officer corps believes essentially the same thing about NCOs, how does the Army change this notion? The solution is dialogue. To support the exercise of mission command, NCOs and officers must dialogue continuously to create a shared vision. If NCOs feel they are on the outside looking in, it is very difficult for them to commit to the mission or the commander’s intent. Therefore, NCOs must be included in staff processes and decision-making processes. NCOs can make substantial contributions. Besides the NCO role as a trusted agent for action in completing missions, an NCOs’ knowledge and insight, acquired from experience, are invaluable in planning operations and training. Consequently, if the Army January-February 2015  MILITARY REVIEW