And then there is the priceless interaction, basically turning an ordinary customer into a lifelong one. So, the takeaway?
Building viral brand culture is not an easy task. Most of the variables are not easy if not impossible to influence, but there are still things you can influence, like the service itself and how you treat customers. And in the end you should realise that it is not just about the qualities and abilities of your product, but about what people do with them. Your attention means a lot. This article has also been posted on my personal website, where you can learn more about me and directly connect: www.georgedreemer.com If you got something from this article please like and share.