Luxury Hoteliers Magazine 2nd Quarter 2016 | Page 83

A NEW DIGITAL REVOLUTION IMPACTS LUXURY HOTELS. BUT THIS TIME, HOTELIERS WIN. Want to rent a luxury yacht, exotic car and even a private jet instantly online? While it was still a dream for hoteliers, Immidia made it happen. Full details of the new instant luxury experiences company that opens new perspectives to the hospitality industry. A dazzling algorithm The developers behind Immidia have worked wonders. With one click, from anywhere in the world, you can access a catalog of high-end luxury services: yachts, dream cars and even private jets. Technological prowess? View in realtime their availability and confirm the booking at the speed of light. A performance that only Immidia provides today. Luxury required time. Now, it has to be instantaneous. Concierges, guest relation and general managers of luxury hotels know this: customers want it all and foremost, immediately. Immidia’s own algorithm was born from this demand. Knowing how to instantly provide the best service means immediate satisfaction and loyalty over time. A fully customizable system To maintain the highest level of satisfaction during the full experience, Immidia is only available through selected professionals in luxury hotels and high-end tourism. Directly connected to the website and social media of the partner, the service is totaly embedded and harmonized. Before, during or after their stay at the hotel, from a smartphone, tablet or computer, each client reserves his chosen service as if it was the hotel’s very own. With complete efficiency and security. A 24/7 guest relations office A galaxy of certified professionals A new empowerment for hoteliers Immidia does not own a boat, car or jet. But Immidia has the technology and know-how, being the first global network of professionals, experts in their field and handpicked by the startup leading team. The exponential development of this network ensures optimum availability of each proposed service and certified reliability, each professional meeting the most demanding quality standards set by Immidia. With the digital battle facing the tourism industry, Immidia’s solution is a significant step forward for hoteliers, a real added value without investment, a new opportunity to regain the advantage in terms of distribution and CRM. With a simple click and at the speed of light. In tune with the spirit of luxury that is well-known to the two French founder and CEO, Immidia knows how to respond instantly to each client’s needs at any time. From the initial connection until the end of the rental, passing through boarding assistance or online advice, Immidia offers users a service worthy of its 5-star hotels partners and inspired by the most elite luxury clubs. www.business.immidia.com