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I will not eat turn down service treats before , during or after room inspections .

When the Executive Chef shows me the food pictures for the new seasonal menu , I will only request 1 serving of each item for quality control purposes . I will not ask for seconds , or thirds , like last year .

The next time a guest asks me for directions , I won ’ t send them to the boutique if I don ’ t like what they are wearing , even though they should totally make that their first stop .

In 2017 all of my performance evaluations for my team will say , “ Please continue . Please stop . And well done .” Each team member will have to decide which one to do and when .

I will not break into song at the morning line up when we are named # 1 in our category for our entire hotel group . No , that is so last year . I will start a conga line instead .

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I will definitely get a massage at my top competitor ’ s spa . For research purposes only .

I will embrace my sacred duty of promoting my hotel by enacting “ Silly Selfie Day ” and having the entire team take selfies while working and laughing and making memories . I will appear in such selfies as myself . In my attempt not to be silly , I will look sillier than everyone else , just like last year . Does that count as a resolution ?

During “ walk in each other ’ s shoes week ,” I will have the accounting team make beds and the housekeeping team make spreadsheets . I feel like the evil villain in a dark comedy already . Putting this on the calendar now .

I will lose those last 10 pounds by using my own gym . I will regain them by eating in my own restaurant . I will recover from the stress of losing and gaining by visiting my own spa . During off hours . Of course .

10 .

When I reply , “ my pleasure ” to any request I receive , I will really mean it . Because I love my job , my team , and our guests . Truly . And I will definitely have turn down treats as often as humanly possible – who are we kidding ?

About the author Maggie Reyes has never actually run a hotel , but has several friends who have . Their secret confessions were absolutely , positively not used to write this story . Maggie is the Sr . HR & Recruitment Consultant at Hospitalio , the most connected hospitality search firm in the world reaching over 200,000 hospitality professionals in more than 90 countries . She is also a Life + Leadership Coach who helps leaders get clarity and take action to improve their relationships , develop in their careers and achieve their ultimate life goals . She believes you can either react to your life or lead your life . Leading is better . Download the Free Guide , “ 5 Power Questions Every Leader Should Know : How to Use the Questions You Ask to Change the Direction of Your Life ” at www . MaggieReyes . net