Learning for Everyone Spring/Summer 2017 | Page 43

Level 3 Diploma Business Administration If you have some knowledge and experience of administration systems and you want to develop your skills to implement and monitor administrative procedures and systems or perhaps want to move into a management role this course is for you. This level will suit you if you have some relevant knowledge and skills, usually from a role where you’ve been supervised. G9105T1 • WorkPlace • F. Larcum Wright Approx 1 year. Level 3 Diploma Marketing Level 3 will suit you if you are working with less supervision when completing tasks, organising G9102T1 • WorkPlace • F. Larcum Wright activities and contributing to decision-making. Approx 1 year. Level 4 Diploma Business Administration This qualification provides an excellent platform for those that are looking to progress within a business setting. G9102T1 • WorkPlace • F. Larcum Wright Approx 1 year. Level 2 Certificate ICT User Specialist This qualification is suitable for individuals whose main job includes the use of IT software and applications across a range of industry sectors. G9103T1 • WorkPlace • R. Dunn Approx 1 year. Level 2 Certificate in Customer Service Do you want to gain an understanding of customer service policies and procedures and the communication skills? This course will help you to effectively deal with different types of customers. G9104T1 • WorkPlace • F. Larcum Wright Approx 1 year. Level 3 Diploma in Customer Service If you wish to enhance your skills in delivering effective customer service and develop the skills of others within customer service environment this course is for you. G9104T1 • WorkPlace • F. Larcum Wright Approx 1 year. G9105T1 • WorkPlace • F. Larcum Wright Approx 1 year. Bookkeeping, Business & Management Level 2 Certificate Marketing Level 2 Certificate in Team Leading For those who have management responsibilities but no formal training.  The course is aimed at those who are serious about developing their skills and abilities as team leaders or junior managers and suited to those who are seeking to move up to the next level of management. G9118T1 • WorkPlace • F. Larcum Wright Approx 1 year. Level 3 Diploma Management Do you have management responsibilities but no formal training, and are you serious about developing your abilities? This course is particularly suited to practicing team leaders seeking to move up to the next level of management, and managers who need to lead people through organisational change, budget cuts or other pressures. G9107T1 • WorkPlace • F. Larcum Wright Approx 1 year. Level 5 Diploma Management This course is particularly suited to project managers, department heads, and other practicing middle managers. To develop your skills and experience, improve your performance and prepare for senior management responsibilities. G9107T1 • WorkPlace • F. Larcum Wright Approx 1 year. www.yortime.org.uk 43