Joseph Brant Hospital Annual Report | Page 16

Operational Readiness OUR OPERATIONAL READINESS TEAM WORKS EACH DAY TO PLAN FOR THE PATIENT TOWER’S OPENING DAY, SO WE ARE FULLY READY, HAVING THE RIGHT PEOPLE IN THE RIGHT PLACE, AT THE RIGHT TIME, WORKING WITH THE RIGHT EQUIPMENT AND TECHNOLOGY, WITH THE RIGHT PROCESS, TO PROVIDE A SEAMLESS TRANSITION AND EXPERIENCE FOR OUR STAFF AND PATIENTS. PLANNING AND PREPARING Our Operational Readiness team work alongside our programs, staff and partners to plan and prepare for how everyone will function in the new patient tower, providing an exceptional patient experience. The work they do is instrumental to the hospital’s success and have made significant progress over the last year as we get closer to move-in. The team works closely with 35 programs across the organization to plan, support and monitor their progress in advancing the necessary work to successfully transition to the new tower and then deliver care in their new spaces. This work done with the departments is essential – this year, staff from departments like Pharmacy and Surgery have selected Program Champions, who focus on the department’s process and flow, equipment training, technology and move plans. Additional Program Champions will be used with more departments as we move closer to project completion. 35 PROGRAMS ARE PLANNING FOR HOW THEY WILL EACH DELIVER CARE WHEN THE PATIENT TOWER IS OPEN. 16 Joseph Brant Hospital