insideKENT Magazine Issue 29 - August 2014 | Page 121

TRAVEL FREEDOM HOLIDAY HOMES Letting Experience Work for You! Everybody needs a holiday, and if flexibility, quality and unbeatable value are high on your checklist for a great getaway, then you should look no further than a holiday cottage in Kent and Sussex. The rise of the ‘staycation’ has not only increased awareness of the South East as a first choice tourist destination, it has helped push the number of us choosing self-catering to a record high. Based in Cranbrook, Freedom Holiday Homes has specialised in quality self-catering holiday cottages since 1984. With a successful portfolio of over 250 carefully selected properties ranging from stunning oast houses to chic studios and cosy fisherman cottages, this Kent-based business has been at the forefront of the region’s tourist industry for 30 years. Property Manager, Lynne Weedon, has been part of the Freedom family for most of that time, and has seen a significant change over the years. "Owning and running a holiday cottage can not only be a prudent investment, it is also great fun," says Lynne. "Many of our owners have been with us for years, and it's lovely to see how their properties have grown and adapted to match and often exceed holidaymakers’ expectations. "More than ever before customers are not only expecting great value for money, but they are also looking for a fantastic experience. They want a clean, comfortable home from home, furnished and equipped to a high level, and offering extras such as Wi-Fi as standard. All of our properties are Visit England-assessed and rated. You know what you are booking and can match the perfect cottage to your requirements and budget." In addition to its quality cottages, the UK's national tourist board, Visit England, has recognised Freedom Holiday Homes itself. Kate Redman, the office manager, states: "We were extremely proud to have been awarded the Quality Accredited Agency creditation by Visit England, in recognition of our outstanding customer service. All of our team members live locally and we think that is really important. We know and love Kent, and personally visit all of our properties. Product knowledge is crucial, as a big part of our role is advising and helping customers to choose their ideal cottage. We thrive on feedback and 98% of our customers say they will recommend Freedom Holiday Homes to friends and family, while many of them also return year after year." Martin Wickham, general manager, believes Freedom Holiday Homes offers a special combination: "We are small enough to care, to offer a personal service, and to be able to r spond e and react; however, we also have the resources to properly support cottage owners. Our success 121 is down to the relationships we have with