ra Information Systems
Location ra House 9-10 The Bridge Beresford Way Chesterfield S41 9FG
Contact Details Tel : + 44 ( 0 ) 330 223 1199 ( General ) or + 44 ( 0 ) 330 223 1144 ( UKSPA CLARITY ) Email : info @ ra-is . co . uk or info @ ukspa-clarity . com Website : www . ra-is . co . uk and www . ukspa-clarity . com
About UKSPA CLARITY - Software for Science Parks UKSPA CLARITY is the leading software solution developed by ra , in conjunction with UKSPA , to assist in the operation of any Science Park , Technology Park or Innovation-Led Incubator . It provides a comprehensive , central solution for the management of complex dayto-day business support activities , enabling staff to spend more time providing a first class service to their clients .
UKSPA CLARITY is modular in design and provides total management control over all the critical business functions , such as :
• Sales Pipeline & Contact Management
• Marketing Data & Reports
• License & Lease Management
• Service Charge & Rates Billing
• Meetings , Conferencing & Events Management
• Ad Hoc & Recurring Invoicing
• Direct Debits & Credit Control
• Statistical Data Analysis & Reporting
• Asset Management & Inventory Control
• Maintenance , Repairs & Testing ra Information Systems Offices in Chesterfield
With over 25 years ’ experience in the IT industry , ra Information Systems offer an unrivalled range of IT consultancy , installation and support services , tailored specifically to the requirements of Science Parks , Innovation Centres , Incubation Centres and their clients . This includes the recent addition of a hosted and on-premises IP Telephony service , completing the package of IT services on offer .
The full list of services offered includes :
• Network Design & Installation
• Hosted & On-premises IP Telephony
• Shared Internet Connectivity & Email
• IT Maintenance & Helpdesk Support
• Cloud Consultancy & Solutions
• Infrastructure Design
• Secure Back-up & Disaster Recovery Planning and Delivery
• Bespoke Software Development & Support
ra take a personal , proactive approach to IT . Their methods are based on a sound understanding of their clients ’ business needs . They have a great deal of experience in dealing with the specific requirements of complex multi-occupant office and laboratory environments , gained through developing and supporting the Science Park management software , UKSPA CLARITY .
• Client Surveys , Reviews & Questionnaires
• Visitor Access & Security
• Digital Meeting Room & Reception Signage
ra Information Systems are proud to be UKSPA ’ s official provider of management software . As part of this alliance , UKSPA take advantage of the UKSPA CLARITY functions to help manage their membership database , marketing activities and event planning . UKSPA members also benefit from additional modules and features designed specifically for the industry - adding value to the membership and further increasing operational efficiency .
The success of UKSPA CLARITY can be attributed to ra ’ s approach to working with current and potential clients . They hold regular focus groups and user workshops where attendees have the opportunity to discuss burning issues directly with the development team . This enables ra to continually evolve the system to suit the sector ’ s changing needs , ensuring an ever-growing number of clients .
To request further details , or to have an informal discussion , please contact Business Development Manager , Ian Underdown , or UKSPA CLARITY Product Director , James Chaffer .
260 UKSPA Directory 2016 / 17 Business Affiliates