For many, integrity rules. It's fundamental to their reputation and why people want to work with them. If you were rating your level of integrity, where would you place yourself?
1 – Always in Action
2 – Frequently in Action
3 – It’s a bit sporadic
4 – Never in Action
When trust is lost it can be difficult to rebuild. The manager in the earlier example recognised their lapse, re-commited to the control process AND confirmed that commitment in their actions. By getting tangible with integrity trust and belief can be reestablished.