Health Matters EBOP March 2014

Bay Weekend 1 Saturday, March 29, 2014 Eastern Bay Edition March 2014 From the Chair The long wait is almost at an end; our new hospital is nearly complete. I am sure everyone has been watching the developments on site month by month as the building has steadily grown. On April 5 we are holding an open day for the new Whakatane Hospital, and what a great asset it is going to be for everyone in the Eastern Bay of Plenty. The open day will give everyone the opportunity to come and see the facility before it starts being used, or before you arrive as a patient. As you walk around I know you will be impressed with the great layout and the roominess of the building. There are three improvements from our current facility that I think are particularly great: • The covered ambulance bay – no longer will you run the risk of getting wet if you come to hospital by ambulance. As you know the current facility has a slightly covered mostly open area for the ambulance. Now it will be totally covered and private – a great improvement. • The courtyard – the open courtyard in the middle of the building will be such an improvement. It’s a beautiful sunny area that will be a huge asset for patients and families, especially those with children. • When you come to see the new hospital, take the time to walk down the History Wall which was unveiled in August last year. It shows the 100 years growth and development on the Whakatane Hospital site from 1900 through to 2009. The new building is not a beginning rather the continuation of a proud tradition of providing health services for the people of the Eastern Bay of Plenty, for each and every one of you. See you at the open day. Sally Webb Chair, Bay of Plenty District Health Board Everything on one floor – no more lift rides to theatre or X-ray. New ways of working Staff at Whakatane Hospital are counting down the days until they start working in the new Whakatane Hospital. Project Waka Change Manager Fiona Burns has been working with clinical and supporting groups on the ways their processes will change in the new building. “When we heard we had approval to build a new Whakatane Hospital, we wanted to ensure that all services were equipped to provide the best possible care for the patients and best working environment for the staff,” she says. “The patient flow, between the departments and the different services that work together, was a particularly important consideration within the design process. This has led to the development of some process changes.” Last year Whakatane Hospital staff had the opportunity to test some of these changes. There has been phasing in of different ways of working throughout the hospital and Fiona says they have been considering how their physical environment will be changing and how this will relate to their ways of working within the hospital. One of those changes is the use of a ‘triage first’ system in the Emergency Department. Triage is the system of assessing a patient’s condition and determining the urgency of care. The new Whakatane Hospital has… … state-of-the-art air conditioning, fire safety and security features, along with the most up to date medical equipment. The result is a light and airy building that houses a new Emergency Department, Acute Care Unit, Children’s Ward, Inpatients Ward, Radiology Services and Theatres. ED Nurse Manager Colleen MacGregor explains: “From 8.30am in the morning until 8.00pm at night instead of patients coming in to see the receptionist first, they’ll come in directly to the nurse. The nurse will then be able to assess the patient’s condition and prioritise Emergency Department patients according to their condition, in order for the sickest patients to be seen first.” Clinical Director of Emergency Medicine Derek Sage says Triage First is a major step in the right direction for patient safety and quality of emergency care. Whakatane Hospital staff have been preparing for this change since a pilot Acute Care Unit was opened in April 2013 in the current hospital building. This was set up prior to the new building opening, to ensure that new processes could be developed and staff could be trained in the skills required. Other changes to the new Whakatane Hospital include the Acute Care Unit being beside the Emergency Department which Five years in the planning After five years of planning, designing and building, the new Whakatane Hospital is nearly finished. Whakatane Hospital staff have dedicated countless hours to the design and construction of your new hospital. The project, named Project ‘Waka’, began in 2009 when Clinical User Groups met with architects to map out the design of the new hospital building, including room sizes, functions and how departments fit together. District Health Board Property Services General Manager and Project Director Jeff Hodson outside the new Whakatane Hospital. will group all of the Acute Care Services into one location. This will allow doctors based in the Emergency Department to have quicker access to seriously unwell patients in the Acute Care Unit. Bay of Plenty District Health Board General Manager Property Services Jeff Hodson says each of the different groups brought essential knowledge to the table. “This enabled us to produce a hospital site that provides the best service possible for the community,” he says. Jeff has also acted as the Project Director for the hospital build, providing the integral link between the design of the building and the construction of the impressive Seven user groups were involved 8000sqm building. Jeff says of the in this process and over the five experience and process: “It has years of the project, been a lot of work for approximat Vǐ