Great Streets for Los Angeles | Page 53

2015 2017 4. Make LADOT a Great Place to Work in Order to Attract and Retain the Best Talent Partners Develop a career development program. • Personnel Measure employee satisfaction to target areas for attention and improvement. • Improve support of district engineering field office staffing needs. • Adopt guidelines and fully implement program. Conduct annual employee satisfaction survey. Identify one to two focus areas for improving staff satisfaction, either from existing benchmarks in this plan or by creating new benchmarks. • Conduct annual survey and achieve improvement in 2015 focus area benchmarks. • Develop plan and funding mechanism to adequately staff field offices based on workload indicators. • Implement staffing plan and performance measures for improved service delivery. CAO, Personnel Expand access to supervisor training programs. • Provide opportunities for LADOT employees to attend certificate programs, including potential use of leadership and training programs offered by sister agencies. • Train all managerial and supervisory staff. Personnel, LAFD, LAPD, BOE, Local Universities Plan ahead to achieve smooth transitions when staff retire and turnover. • Develop and implement a staff succession plan, which includes staff evaluations and identifying additional training needs, and developing a protocol for knowledge transfer and overlap for key positions where preserving institutional knowledge is crucial. • Implement key areas of succession plan. Personnel Encourage exchange of design ideas. • • Maintain a regular schedule of train