Great Streets for Los Angeles | Page 36

GOALS & STRATEGIES 4 Improve Customer Service and Reduce Response Time for Parking Ticket Resolution While no one likes getting a parking ticket, LADOT will work to make the process of paying, disputing, and resolving a ticket as straightforward as possible. a. Incorporate industry best practices and maintain necessary staffing levels b. Clearly communicate adjudication policies, legal requirements, and payment options 36 5 Revisit Parking Sign Design and Placement To reduce parking violations and eliminate confusion we will explore designs to make parking signs more clear and intuitive. a. Develop clearer parking sign system for easier interpretation by motorists 6 Improve Coordination Between Street Services and Parking Enforcement LADOT will explore new technologies to use real-time tracking and information sharing that can reduce the duration of disruptions caused by street sweeping and other work. a. Develop pilot program to link street sweepers with parking enforcement through GPS