Geared Up Issue 2 2015 | Page 39

T here are two ways to look at organizational performance. You can start with a strategy and work your way toward a plan with tactics, by Dan Coughlin then to a schedule of activities, then to execution of those activities and finally to the behaviors of individuals within your organization. The other perspective is to focus on the behavior of the individuals in the organization, then the activities they select to do and how those activities can work together in a focused manner to improve results for the organization. The truth is, all those components are important. The question is what do you emphasize first and foremost, the organization's strategy or the individual's behaviors? In the past, I have stepped back to look at the content of my work, which involves keynote speaking, seminars, executive coaching, writing books and articles. What I found is that my focus is primarily on impacting individual behaviors. My belief is an organization can achieve great long-term success if each individual behaves in effective ways. Of course, they have to be working on activities that together will produce value customers will pay for at a profitable margin, but I believe success begins with individual behaviors as opposed to beginning with a great strategic insight. My experience has shown that really good organizations develop effective strategies that evolve from the people in the group rather than announcing a strategy and then going out and finding the people to support that strategy. It's one of the reasons why it's very difficult to generate long-term success purely through mergers and acquisitions. Oftentimes after a merger or acquisition, the strategy gets developed by people in a boardroom who are not only removed from the people in the field, but who also don't know what behaviors are effective in the field. Two Essential Categories of Individual Behavior Of all your behaviors, there are two categories of primary importance: your strengths and your toxic habits. Your strengths are the things you do better than anything else and your toxic habits are the things you do that ruin your performance and/or the performance of a group. This is true not only for you, but also for every individual in your organization. Take out a sheet of paper and on one side write down what you believe to be your strengths. On the other side write down what you believe to be your toxic habits. This is purely a starting point. As time goes on, stay on the alert to gain a better sense of what you do well and what you do that hurts performance. In my work as an executive coach, the very first thing I do is to ask the person I'm coaching what he or she sees as his or her strengths and toxic habits. I then ask for the names of 20 people who know him or Continued on page 38 New HydroMassage Lounge Now Available The first of its kind in the world, the Lounge provides a remarkable new massage experience. Now, combining HydroMassage Beds and Lounges reaches a much larger member audience. Planet Fitness Extra Discount Two HydroMassage Beds and two Lounges now fit in the space previously required for three Beds. Contact Maria Kruse at 727.536.5566 or [email protected] GearedUp | 2015 Issue 2 Ask about special pricing on five HydroMassage units, available until 12/31 37